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Community Management Specialist (Remote - California)

Jobgether

California (MO)

Remote

USD 55,000 - 74,000

Full time

3 days ago
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Job summary

Jobgether is looking for a Community Management Specialist to enhance online engagement. This role will oversee social media interactions, ensuring brand voice consistency and customer satisfaction across various platforms while collaborating with multiple internal teams. Ideal candidates will hold a Bachelor's degree and have a minimum of 2 years' experience in community management.

Benefits

100% employer-covered medical, dental, and vision insurance
401(k) with 3.5% company match
Employee Stock Ownership Plan (ESOP)
Tuition reimbursement
6 paid mental health and sick days annually
Free weekly yoga and meditation classes
Reimbursements for personal cell phone and internet use
Free on-site gym and fully stocked kitchen
Recognition programs including Spot Bonuses
Access to charity partnerships and global impact initiative

Qualifications

  • Minimum 2 years of social media community management experience.
  • Comfortable working cross-functionally with multiple teams.
  • Familiar with tools like Brandwatch and Google Workspace.

Responsibilities

  • Manage community engagement across social media channels.
  • Monitor and respond to customer interactions on social media.
  • Track KPIs and provide performance insights.

Skills

Strong written communication
Problem-solving skills

Education

Bachelor's degree

Tools

Brandwatch
Hootsuite
SproutSocial
Google Workspace

Job description

Community Management Specialist (Remote - California)
Community Management Specialist (Remote - California)

6 days ago Be among the first 25 applicants

This range is provided by Jobgether. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $74,000.00/yr

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Community Management Specialist in Woodland Hills, CA.

This role is ideal for someone who thrives on engagement and building strong online communities. As a Community Management Specialist, you'll oversee and enhance social media interactions across multiple platforms, ensuring all comments and messages are addressed professionally and efficiently. Working closely with cross-functional teams—including Customer Care, Social Media, Legal, and Marketing—you'll ensure brand voice consistency and timely response rates. You'll track KPIs, provide performance insights, and play a critical role in customer satisfaction and retention. This is a great opportunity to make a direct impact in a fast-paced, mission-driven environment.

Accountabilities:

  • Manage community engagement across organic and paid social media channels
  • Collaborate with internal teams to create brand-aligned responses and macros
  • Monitor and respond to customer interactions on social media platforms
  • Track KPIs, response rates, and performance metrics; provide detailed reporting
  • Communicate insights from social listening to inform brand strategy
  • Update social assets and ensure proper platform integration
  • Work with QA teams to uphold performance standards for social experience agents
  • Support process improvements and contribute to community management innovation


Requirements

  • Bachelor's degree required
  • Minimum 2 years of social media community management experience
  • Proficient in tools such as Brandwatch, Hootsuite, or SproutSocial
  • Strong written communication and reading comprehension skills
  • Comfortable working cross-functionally with multiple teams and departments
  • Highly organized, self-motivated, and able to prioritize in a fast-paced environment
  • Experience with D2C health, beauty, or pet brands preferred
  • Familiar with Google Workspace (Docs, Sheets, etc.)
  • Strong problem-solving skills and an eagerness to learn and grow


Benefits

  • Salary range: $55,500-$74,100 (plus monthly and annual KPI bonus potential)
  • 100% employer-covered medical, dental, and vision insurance (employee-only plans)
  • 401(k) with 3.5% company match
  • Employee Stock Ownership Plan (ESOP)
  • Tuition reimbursement and professional development programs
  • 6 paid mental health and sick days annually
  • Free weekly yoga and meditation classes
  • Reimbursements for personal cell phone and internet use
  • Virtual and in-person events, including annual holiday parties and team-building activities
  • Free on-site gym and fully stocked kitchen for in-office employees
  • Access to charity partnerships and a global impact initiative (over $6.1M donated)
  • Recognition programs including Spot Bonuses, Work Anniversary awards, and more


Jobgether Hiring Process Disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.

If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Marketing
  • Industries
    Non-profit Organizations and Primary and Secondary Education

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