Community Management Specialist (Remote - California)

Freddie Mac; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

A leading company is seeking a Community Management Specialist to enhance social media interactions and build online communities. This role involves managing engagement across platforms, ensuring brand voice consistency, tracking performance metrics, and collaborating with cross-functional teams. A degree and background in community management are essential for this impactful position.

Benefits

100% employer-covered medical, dental, and vision insurance

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Tuition reimbursement and professional development programs

Paid mental health and sick days

Free weekly yoga and meditation classes

Virtual and in-person events

Free on-site gym and stocked kitchen

Charity partnerships and global impact initiative

Recognition programs including Spot Bonuses

Qualifications

• Minimum 2 years of social media community management experience.
• Familiar with D2C health, beauty, or pet brands preferred.
• Highly organized and self-motivated.

Responsibilities

• Manage community engagement across organic and paid social media channels.
• Track KPIs and provide detailed reporting.
• Communicate insights from social listening to inform brand strategy.

Skills

Written Communication

Problem-Solving

Cross-Functional Collaboration

Engagement

Education

Bachelor's degree

Tools

Brandwatch

Hootsuite

SproutSocial

Google Workspace

Job description

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Community Management Specialist in Woodland Hills, CA.

This role is ideal for someone who thrives on engagement and building strong online communities. As a Community Management Specialist, you'll oversee and enhance social media interactions across multiple platforms, ensuring all comments and messages are addressed professionally and efficiently. Working closely with cross-functional teams-including Customer Care, Social Media, Legal, and Marketing-you'll ensure brand voice consistency and timely response rates. You'll track KPIs, provide performance insights, and play a critical role in customer satisfaction and retention. This is a great opportunity to make a direct impact in a fast-paced, mission-driven environment.

Accountabilities:

• Manage community engagement across organic and paid social media channels
• Collaborate with internal teams to create brand-aligned responses and macros
• Monitor and respond to customer interactions on social media platforms
• Track KPIs, response rates, and performance metrics; provide detailed reporting
• Communicate insights from social listening to inform brand strategy
• Update social assets and ensure proper platform integration
• Work with QA teams to uphold performance standards for social experience agents
• Support process improvements and contribute to community management innovation

Requirements

• Bachelor's degree required
• Minimum 2 years of social media community management experience
• Proficient in tools such as Brandwatch, Hootsuite, or SproutSocial
• Strong written communication and reading comprehension skills
• Comfortable working cross-functionally with multiple teams and departments
• Highly organized, self-motivated, and able to prioritize in a fast-paced environment
• Experience with D2C health, beauty, or pet brands preferred
• Familiar with Google Workspace (Docs, Sheets, etc.)
• Strong problem-solving skills and an eagerness to learn and grow

Benefits

• Salary range: $55,500-$74,100 (plus monthly and annual KPI bonus potential)
• 100% employer-covered medical, dental, and vision insurance (employee-only plans)
• 401(k) with 3.5% company match
• Employee Stock Ownership Plan (ESOP)
• Tuition reimbursement and professional development programs
• 6 paid mental health and sick days annually
• Free weekly yoga and meditation classes
• Reimbursements for personal cell phone and internet use
• Virtual and in-person events, including annual holiday parties and team-building activities
• Free on-site gym and fully stocked kitchen for in-office employees
• Access to charity partnerships and a global impact initiative (over $6.1M donated)
• Recognition programs including Spot Bonuses, Work Anniversary awards, and more

Jobgether Hiring Process Disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

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