Community Maintenance & Transportation Associate - Latitude

TAM Residential; Plano (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K and life insurance

PTO and holidays

Job summary

TAM Residential is seeking a Community Maintenance & Transportation Associate to keep common areas clean, safe, and welcoming. You\'ll transport residents, assist the maintenance team, and help prepare units for move-ins.

The role emphasizes strong customer service, reliability, and the ability to work with minimal supervision in a community setting, with potential travel to other TAM Residential locations as needed.

Qualifications

• Must possess a valid driver\'s license and maintain an acceptable driving record.
• Ability to communicate effectively in English; bilingual skills are a plus.
• No prior maintenance experience required.
• Strong customer service and interpersonal skills.
• Ability to follow written and verbal instructions and safety procedures.

Responsibilities

• Operate a company-provided shuttle to transport residents to local destinations.
• Clean and maintain common areas, including offices, laundry facilities, hallways, lobbies, bathrooms, and sidewalks.
• Ensure exterior walkways and stairs are hazard-free; maintain storage/maintenance areas and proper chemical storage.
• Assist in preparing vacant apartments by light cleaning and debris removal; travel to other communities if required.
• Adhere to TAM Residential safety standards and report safety concerns to supervisors.

Skills

Valid driver\'s license

English communication

Customer service

Time management

Team oriented

Safety awareness

Job description

Join TAM Residential- Where Your Career Thrives

At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.

Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.

TAM Residential was awarded NAA's Top Employer for 2022!

JOB SUMMARY:

The Community Maintenance & Transportation Associate plays a key role in maintaining the overall cleanliness, appearance, and safety of the community. The Community Maintenance & Transportation Associate ensures that residents, prospects, and visitors experience a welcoming and well-kept environment by supporting daily cleaning, upkeep of common areas, assisting the maintenance team as needed and providing transportation of the Residents to local destinations. The Community Maintenance & Transportation Associate is an essential part of the property management team, contributing to resident satisfaction and the community’s success.

ESSENTIAL JOB FUNCTIONS:

• Operate a company provided passenger shuttle/bus to safely transport residents to local businesses, shopping centers, appointments and other approved destinations.
• Cleaning common areas throughout the community including, offices, laundry facilities, hallways, lobbies, lounges, bathrooms, corridors, elevators, stairways, locker rooms and other assigned areas. Grounds are to be cleaned before the office opens.
• Assure that all exterior walks and stairs surrounding the buildings are free of hazards. Assist in maintaining all storage and maintenance shops. Ensure proper storage of all chemicals according to manufacturing and company guidelines.
• Report to work on time with a neat and professional appearance or, if provided by the company, a uniform with safety accessories. Be courteous and pleasant to residents and co-workers at all times.
• Check the common areas, parking lots, trash enclosures, playground areas, pool areas and other related areas for cleanliness throughout the day. Performance is up to standard when the exterior of the property appearance and amenities are clean and inviting at all times.
• Transport trash and waste to disposal areas.
• Replenish bathroom supplies, replace light bulbs, use a broom, mop and carpet cleaning machine.
• Operate a blower and high-pressure hoses to assist in cleaning walkways, stairways and parking areas as assigned.
• Assist in preparing vacant apartments for move-in by performing light cleaning and removing debris
• Adhere to and understand the safety standards that are described in the TAM Residential employee manual.
• May be required to travel to other TAM Residential communities, providing your own means of transportation unless it is an out of state visit.
• Inform the maintenance supervisor or assistant maintenance supervisor of any concerns related to personal safety, resident safety, emergency situations and matters that need immediate attention.
• Assist the management staff with resident social activities, posting of notices and marketing materials.
• Tools of the trade will be provided and secured at the community maintenance facility. Personal tools that become damaged, misplaced or stolen will not be replaced by TAM Residential at any time.
• Other duties as assigned

SKILLS AND ABILITIES:

• No previous maintenance experience is required for this position.
• Must possess and maintain a valid driver’s license appropriate for the vehicle being operated and maintain an acceptable driving record. Employment in this position is contingent upon successful completion of a Motor Vehicle Report (MVR) and may be subject to periodic MVR reviews.
• Ability to communicate effectively in English (both verbal and written); bilingual skills are a plus.
• Strong customer service and interpersonal skills with the ability to interact courteously with residents, guests, vendors, and staff.
• Ability to follow written and verbal instructions and apply established procedures consistently.
• Basic knowledge of cleaning techniques, tools, and materials.
• Ability to use hand tools and operate basic cleaning and maintenance equipment safely.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Dependable, reliable, and able to work with minimal supervision.
• Team-oriented with a willingness to assist other departments as needed.
• Awareness of safety practices and willingness to comply with OSHA and company safety standards.

WORKING CONDITIONS:

• Work performed in both indoor and outdoor environments, often exposed to seasonal weather conditions such as heat, cold, rain, ice or snow.
• Exposure to cleaning chemicals, dust, odors and moderate everyday noise.
• May be required to work weekends and evenings depending upon community needs.
• Work schedule may vary and include overtime or on-call support if needed.
• Occasional travel to other locations or training sessions.
• Ability to perform other duties as required.

PHYSICAL DEMANDS:

• Ability to frequently, and sometimes for long periods of time, sit, stand, climb and descend stairs, walk, extend arms and hands forward and overhead, using fingers to grasp, and carry.
• Regularly lifting, pushing, pulling or carrying objects up to 25 pounds; occasionally up to 50 pounds with assistance
• Ability to operate cleaning and maintenance equipment requiring manual dexterity and hand-eye coordination
• Must be able to perform repetitive tasks such as sweeping, mopping, vacuuming and wiping surfaces
• Ability to work for extended periods of time outdoors in varying weather conditions
• Vision requirements include close vision, distance vision and peripheral vision
• Must be able to communicate effectively in order to respond to residents, team members and emergency situations

The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.

BENEFITS:

• Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.

TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.