Community Living Support Lead

Mental Health Association - Western MA; Longmeadow (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & PH

Family Leave (Maternity, Paternity)

Long Term Disability

Job summary

Mental Health Association - Western MA is seeking a Lead Support Specialist to provide a supportive environment in community residential settings within the ICL department. You will help foster growth, independence, and community engagement for individuals with IDD or autism.

The role requires strong communication, organizational, and computer skills, plus MAP, CPR, and First Aid certifications. A valid driver's license and driving record are required.

Qualifications

• Valid driver's license and acceptable driving record.
• Valid auto insurance and transportation to utilize during work hours.
• Strong communication, organizational, and computer skills.
• Adaptability to participants' changing needs.
• Must pass and maintain MAP, CPR, and First Aid certifications.
• Must be at least 18 years old.
• High school diploma or GED required; college degree in human services or related field preferred.
• Minimum of six months of relevant experience; experience with mental health, ID/DD, or autism preferred.

Responsibilities

• Provide respectful, person-centered support to participants in daily living activities and skill development.
• Promote community integration by facilitating access to transportation and social activities.
• Support participants' health needs, including medication administration and appointment scheduling.
• Assist with financial skills and money management, documenting expenditures.
• Respond to emergencies and crisis situations following agency protocols.
• Advocate for participants and liaise with families, providers, and supports.
• Develop and implement ISPs, document progress and participation.
• Maintain accurate documentation, including logs and health records.
• Promote safety by following procedures and supporting drills and hazard identification.
• Collaborate with team, attend training, maintain MAP/CPR/First Aid certifications.

Skills

Communication

Organization

Computer skills

Crisis intervention

Education

High school diploma or GED

College degree in human services or related field (preferred)

Tools

MAP (Medication Administration)

CPR

First Aid

Job description

Mental Health Association - Western MA is seeking a Lead Support Specialist to provide a supportive environment in community residential settings within the ICL department. You will help foster growth, independence, and community engagement for individuals with IDD or autism.

The role requires strong communication, organizational, and computer skills, plus MAP, CPR, and First Aid certifications. A valid driver's license and driving record are required.