Community Liaison - Hospice

BrightSpring Health Services; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

HSA & FSAs

Tuition reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness programs

Job summary

Embrace Hospice in San Antonio, TX is seeking a Community Liaison to promote hospice services to healthcare professionals, families, and community partners. The role focuses on building referral networks, attending events, and maintaining CRM outreach activity.

Requirements include 2+ years in healthcare marketing, a valid Texas driver’s license, and strong communication skills. The position offers autonomy within a mission-driven team and opportunities for professional growth.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver’s license required.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare and administrative software.
• Excellent analytical and problem-solving skills.
• Organizational and time management skills.
• Ability to work independently and with others.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build strong relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach in CRM system.
• Educate families and professionals on hospice benefits and services.
• Coordinate with care teams to ensure smooth referrals and high-quality care.
• Stay current on hospice care through ongoing training and self-learning.
• Complete reports and administrative tasks on time.
• Follow all healthcare rules and regulations.

Skills

Healthcare marketing

Interpersonal skills

Communication skills

Analytical skills

Problem solving

Organizational skills

Time management

Independent work

Team collaboration

Customer service

Tools

Healthcare software

Job description

Our Company

Embrace Hospice

Overview

Office Location: San Antonio, TXCoverage area: San Antonio Medical District

Schedule: FT

Are you passionate about connecting people to compassionate care? Embrace Hospice is seeking a Community Liaison in San Antonio, TX that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community?

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self-learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Qualifications

• 2+ years health care marketing experience

• Current and valid state driver's license

• Proof of auto insurance

• Strong interpersonal and communication skills

• Computer literacy and knowledge of relevant healthcare and administrative software

• Excellent analytical and problem-solving skills

• Organizational and time management skills

• Ability to work independently

• Ability to work closely and professionally with others at all levels of the organization and communities that we serve

• Demonstrates the highest degree of customer service and professionalism

About our Line of Business

At Embrace Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Embrace Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit https://embracehospicellc.com/. Follow us on Facebook and LinkedIn.