Community Liaison - Hospice

Adoration Health; Manchester (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Account

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness programs

Discount programs

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, is seeking a Community Liaison in Manchester, TN to promote hospice services to hospitals, clinics, and senior care facilities. You will build relationships with healthcare professionals, attend community events, and drive outreach using a CRM to grow referrals and awareness.

This on-site role offers autonomy and a mission-driven team, with opportunities to expand knowledge in hospice care and benefit from health insurance,

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred.
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver’s license.
• Provide proof of auto insurance.
• Demonstrate strong interpersonal and communication skills.
• Exhibit proficiency in healthcare and administrative software applications.
• Apply advanced analytical and problem-solving capabilities.
• Manage time and tasks effectively with strong organizational skills.
• Work independently with minimal supervision.
• Collaborate professionally with individuals at all organizational levels and within the communities served.
• Uphold the highest standards of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Healthcare sales

Hospice outreach

CRM software

Interpersonal skills

Time management

Education

Bachelor's degree in related field

Advanced degree or certification in healthcare marketing

Tools

CRM systems

Job description

Our Company

Adoration Health

Overview

Office Location: Manchester, TNCoverage area: Coffee, Grundy, and Franklin Counties

Schedule: FT; M-F

Are you passionate about connecting people to compassionate care? Adoration Hospice is seeking a Community Liaison in Manchester, TN that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most.

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self-learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required

• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred

• Minimum of 2 years of healthcare marketing experience.

• Possess a current and valid state driver’s license

• Provide proof of auto insurance

• Demonstrate strong interpersonal and communication skills

• Exhibit proficiency in healthcare and administrative software applications

• Apply advanced analytical and problem-solving capabilities

• Manage time and tasks effectively with strong organizational skills

• Work independently with minimal supervision

• Collaborate professionally with individuals at all organizational levels and within the communities served

• Uphold the highest standards of customer service and professionalism

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.