Community Liaison - Hospice

BrightSpring Health Services; Nashville (TN); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible spending

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, seeks a Community Liaison in Madison, TN to promote hospice services to healthcare professionals and families. You will visit hospitals and facilities, build strong referral networks, and represent our brand at community events in a dynamic, autonomous role with mission-driven support.

You will educate caregivers and professionals on hospice benefits, track outreach in CRM, and collaborate with care teams to ensure smooth patient

Qualifications

• Bachelor's degree in a related field and healthcare sales or hospice outreach experience.
• Advanced degree or certification in healthcare marketing preferred.
• Minimum 2 years healthcare marketing experience.
• Valid driver's license and proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications, CRM usage.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our CRM system.
• Educate families and professionals on hospice benefits and how we can help.
• Coordinate with care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.

Skills

Interpersonal skills

Communication skills

Prospecting & outreach

Sales mindset

Independent work

Time management

Collaboration

Customer service

Education

Bachelor's degree in a related field

Advanced degree or healthcare marketing certification

Minimum 2 years healthcare marketing experience

Tools

CRM systems

Referral networks

Job description

Overview

Office Location: Madison, TN Coverage area: Sumner, Davidson, and Cheatham Counties

Schedule: FT; M-F

Are you passionate about connecting people to compassionate care? Adoration Hospice is seeking a Community Liaison in Madison, TN that will serve as the face of our organization - promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community?

How YOU will benefit

• Grow your career in healthcare sales and outreach
• Make a real impact by connecting people to compassionate end-of-life care
• Engage with the community through events and networking
• Gain specialized knowledge in hospice care and related conditions
• Enjoy a dynamic, goal-driven role with autonomy and flexibility
• Be part of a mission-driven team that values dignity and compassion

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services
• Build strong, ongoing relationships with doctors, nurses, and referral partners
• Attend community events to raise awareness and represent our brand
• Track and manage outreach activity in our system (CRM)
• Use market insights to plan and improve outreach efforts
• Educate families and professionals on hospice benefits and how we can help
• Work with our care team to ensure smooth patient referrals and quality care
• Stay current on hospice care through training and self-learning
• Complete reports, documentation, and other admin tasks on time
• Follow all healthcare rules and regulations

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver's license
• Provide proof of auto insurance
• Demonstrate strong interpersonal and communication skills
• Exhibit proficiency in healthcare and administrative software applications
• Apply advanced analytical and problem-solving capabilities
• Manage time and tasks effectively with strong organizational skills
• Work independently with minimal supervision
• Collaborate professionally with individuals at all organizational levels and within the communities served
• Uphold the highest standards of customer service and professionalism

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.