Community Liaison - Hospice

BrightSpring Health Services; Lake Charles (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

All Saints Hospice, affiliated with BrightSpring Health Services, seeks a Community Liaison in Lake Charles, LA. Promote hospice services to hospitals, clinics, and senior facilities while building strong referral networks and representing the brand at community events.

Role involves CRM tracking, applying market insights, educating families and professionals, and coordinating with the care team to ensure timely referrals and quality care.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver's license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare and administrative software.
• Excellent analytical and problem-solving skills.
• Organizational and time management skills.
• Ability to work independently.
• Ability to work closely and professionally with others at all levels of the organization and communities that we serve.
• Demonstrates the highest degree of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our system (CRM).
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Interpersonal skills

Communication

Healthcare marketing

Computer literacy

Analytical skills

Time management

Independence

Relationship building

Tools

CRM software

Healthcare admin software

Job description

Our Company

All Saints Hospice

Overview

Office Location: Lake Charles, LA

Are you passionate about connecting people to compassionate care? All Saints Hospice is seeking a Community Liaison in Lake Charles, LA that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most.

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self-learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Qualifications

• 2+ years health care marketing experience

• Current and valid state driver's license

• Proof of auto insurance

• Strong interpersonal and communication skills

• Computer literacy and knowledge of relevant healthcare and administrative software

• Excellent analytical and problem-solving skills

• Organizational and time management skills

• Ability to work independently

• Ability to work closely and professionally with others at all levels of the organization and communities that we serve

• Demonstrates the highest degree of customer service and professionalism

About our Line of Business

All Saints Hospice, an affiliate of BrightSpring Health Services, promotes the physical, emotional, and spiritualwell-being of boththe person experiencing life's journey and their faith. Our mission is to provide a high standard of care to our patients and the community that surrounds them. We strive to holistically meet their spiritual, social, and clinical needs in the most peaceful, dignified, and comforting manner possible. We are always mindful of the privilege we are granted through our hospice ministry to express compassion, respect, sensitivity, hope, and love. For more information, please visit www.allsaintshospice.com. Follow us on Facebook and LinkedIn.