Community Liaison - Hospice

BrightSpring Health Services; Saint Augustine (FL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending (HS

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness programs and discounts

Job summary

Haven Hospice in Saint Augustine, FL is seeking a Community Liaison to promote hospice services to healthcare professionals, community partners, and families in St John’s County. You will visit hospitals and clinics, build ongoing referral relationships, and represent our compassionate care in events and networks.

Your role focuses on outreach, care coordination support, and educating stakeholders on hospice benefits while ensuring compliant, quality referrals and documentation daily.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver's license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare and administrative software.
• Excellent analytical and problem‑solving skills.
• Organizational and time management skills.
• Ability to work independently.
• Ability to work closely and professionally with others at all levels of the organization and communities that we serve.
• Demonstrates the highest degree of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self‑learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Interpersonal skills

Communication skills

Computer literacy

Analytical skills

Organizational skills

Time management

Independent work

Team collaboration

Customer service

Professionalism

Job description

Community Liaison - Hospice

Job ID: 2026-194116

Line of Business: Haven Hospice

Position Type: Full‑Time

Job Location: US-FL-SAINT AUGUSTINE

Overview

Coverage area: St John's County

Are you passionate about connecting people to compassionate care? Haven Hospice is seeking a Community Liaison in St John's County, FL that will serve as the face of our organization‑promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most.

How YOU will benefit

• Grow your career in healthcare sales and outreach
• Make a real impact by connecting people to compassionate end‑of‑life care
• Engage with the community through events and networking
• Gain specialized knowledge in hospice care and related conditions
• Enjoy a dynamic, goal‑driven role with autonomy and flexibility
• Be part of a mission‑driven team that values dignity and compassion

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services
• Build strong, ongoing relationships with doctors, nurses, and referral partners
• Attend community events to raise awareness and represent our brand
• Track and manage outreach activity in our system (CRM)
• Use market insights to plan and improve outreach efforts
• Educate families and professionals on hospice benefits and how we can help
• Work with our care team to ensure smooth patient referrals and quality care
• Stay current on hospice care through training and self‑learning
• Complete reports, documentation, and other admin tasks on time
• Follow all healthcare rules and regulations

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
• *Benefits may vary by employment status

Qualifications

• 2+ years health care marketing experience
• Current and valid state driver's license
• Proof of auto insurance
• Strong interpersonal and communication skills
• Computer literacy and knowledge of relevant healthcare and administrative software
• Excellent analytical and problem‑solving skills
• Organizational and time management skills
• Ability to work independently
• Ability to work closely and professionally with others at all levels of the organization and communities that we serve
• Demonstrates the highest degree of customer service and professionalism

About our Line of Business

At Haven Hospice, our primary ambition is to bring high‑quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.havenhospice.com. Follow us on Facebook and LinkedIn.

Additional Job Information

This position is subject to a Level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.

Location : Special Notice

This position is subject to a level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.