Community Liaison - Hospice

Horizon Hospice of Colorado; Colorado; On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Professional development and training

Job summary

Horizon Hospice of Colorado is seeking a Hospice Community Liaison to enhance hospice and palliative care referrals through community outreach in the Greater Denver Metro area. The ideal candidate will have a background in healthcare sales or community liaison roles, with strong communication and relationship-building skills.

This full-time, field-based position offers a competitive compensation package, including a base salary of $70,000–$82,000, plus performance incentives that can increase total annual compensation to around $100,000.

Qualifications

• Two or more years of healthcare sales, community liaison, or hospice experience preferred.
• Strong communication, presentation, and follow-up skills are essential.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Build relationships with healthcare partners and community organizations.
• Conduct outreach and educational presentations about hospice and palliative care.
• Coordinate timely referral handoffs to admissions teams.
• Track referral activity and outcomes using approved tools.

Skills

Healthcare sales experience

Communication skills

Relationship-building

Organizational skills

Tools

Excel

Google Sheets

Job description

Hospice Community Liaison

Horizon Hospice of Colorado is seeking a compassionate, relationship‑driven Hospice Community Liaison to grow appropriate hospice and palliative care referrals through education‑based outreach and trusted community relationships. This field‑based role works with hospitals, skilled nursing facilities, assisted living and memory care communities, physicians, discharge planners, care managers, senior‑service partners, patients, and families. The primary focus is developing new non‑affiliated community referral relationships and increasing Horizon's market presence. The liaison will also maintain responsive service to internal and affiliated partners, including Vivage/Beecan relationships, but incentive performance is weighted primarily toward external community growth.

Location: Greater Denver Metro and Surrounding Communities – field‑based. Job Type: Full‑time, exempt. Schedule: Monday‑Friday, with occasional evening or weekend community events as needed.

Compensation and Incentive Opportunity

Base salary is $70,000–$82,000 annually, depending on experience and qualifications. This position is eligible for a quarterly performance‑based incentive bonus with a target annual bonus opportunity of approximately $15,000. Estimated total annual cash compensation is approximately $85,000–$100,000. Base salary plus incentive bonus is capped at $100,000 annually. Mileage reimbursement is provided separately for approved business travel. Incentive bonus eligibility is subject to plan terms, verified performance, documentation, compliance review, and company approval. This is not a commission or per‑referral payment.

Key Responsibilities

• Build relationships with hospitals, physicians, discharge planners, skilled nursing facilities, assisted living and memory care communities, care managers, eldercare professionals, and community partners.
• Conduct education‑based outreach, in‑services, presentations, and follow‑up to develop new non‑affiliated community referral sources.
• Educate referral partners, patients, and families about hospice philosophy, palliative care, eligibility basics, and Horizon's referral process.
• Coordinate timely referral handoff to admissions and clinical teams while honoring patient choice and compliance standards.
• Track community vs. affiliate/internal referral activity using Horizon's approved tracker, including qualified referrals, admission outcomes, conversion, and follow‑up.
• Support internal and affiliate relationships while prioritizing external community growth.
• Attend community events and represent Horizon Hospice of Colorado professionally.

Qualifications

• Two or more years of healthcare sales, community liaison, admissions, hospice, home health, senior living, hospital, or post‑acute experience preferred.
• Hospice, palliative care, senior living, or discharge‑planning knowledge strongly preferred.
• Strong communication, presentation, follow‑up, organization, and relationship‑building skills.
• Comfortable using Excel, Google Sheets, or other approved tracking tools.
• Valid driver's license, reliable transportation, current auto insurance, and ability to travel locally.
• Existing Denver Metro healthcare or senior‑care relationships are a plus.

Benefits

Eligible full‑time employees are offered benefits that may include medical, dental, vision, paid time off, paid holidays, mileage reimbursement, professional development and training, and eligibility for the quarterly incentive bonus plan. Benefits are subject to plan terms and company policy.

Compliance

All outreach must follow HIPAA, patient‑choice, Medicare, Medicaid, anti‑kickback, and ethical marketing requirements. Incentive bonuses are paid only to eligible Horizon employees and are not paid to, shared with, or promised to external referral sources or third parties.