Community Liaison, Community Clinical Research

COMMUNITY CLINICAL RESEARCH LLC; Austin (TX); On-site; USD 48,000 - 62,000; Full time

Job summary

Community Clinical Research LLC is seeking a Community Liaison to serve as the primary link between the organization and potential study participants in Texas. You will identify, contact, and guide candidates through early enrollment steps, coordinating records and maintaining clear communication.

The role requires at least three years in healthcare, familiarity with clinical trials, GCP guidelines, EMR proficiency, and a valid Texas driver’s license.

Qualifications

• Read and interpret protocols and medical records.
• Explain study information clearly to physicians, staff and patients.
• Knowledge of GCP and applicable regulations for human subjects protection.
• Proficient with EMR systems and maintaining accurate records.
• Valid Texas driver's license and ability to lift up to 20 pounds.

Responsibilities

• Manage recruitment for multiple clinical trials at once.
• Adhere to Practice Guidelines (PG) and Good Clinical Practices (GCP).
• Request medical records from facilities and follow up until received.
• Maintain patient files while protecting confidentiality.
• Communicate with physicians, study coordinators and care providers.
• Discuss study protocols with subjects and answer questions.
• Return calls to potential study subjects.
• Travel to subject homes and perform assessments.
• Drive study subjects from Dallas to Austin 1–2 times per week.
• Perform other duties as assigned.

Skills

Reading protocols

Analyzing medical records

GCP knowledge

Verbal communication

Interpersonal skills

Attention to detail

Patience with patients

Team collaboration

Driving

Tools

EMR system

Job description

Description

The Community Liaison serves as the primary point of contact between the organization and the community in support of clinical trial recruitment efforts. This role is responsible for identifying and engaging prospective study participants, conducting initial outreach, and guiding candidates through the early stages of the enrollment process. Key duties include, but are not limited to, initiating contact with prospective subjects, coordinating the collection of required medical and administrative records, and maintaining consistent communication with participants to keep them informed of their enrollment status throughout the process.

DUTIES AND RESPONSIBILITIES

• Manage recruitment for multiple clinical trials at once
• Adhere to Practice Guidelines (PG)
• Adhere to Good Clinical Practices (GCP) and the study protocol
• Request medical records from various treatment facilities and follow up until records are received
• Maintain patient files while ensuring the protection of all patient information
• Promote the safety and well‑being of study subjects and potential study subjects
• Communicate with physicians, study coordinators and boarding care providers
• Discuss study protocols with subjects and answer any questions they may have
• Return calls to potential study subjects
• Other duties as assigned
• Travel to subject homes and perform assessments
• Driving study subjects from Dallas to Austin 1 to 2 times per week

EDUCATION & EXPERIENCE

• Minimum three years of experience in a related healthcare position
• Previous experience with clinical trials strongly desired

QUALIFICATIONS & REQUIREMENTS

• Able to read, analyze, and interpret information from protocols and medical records
• Able to effectively present information and respond to questions from physicians, staff and patients
• Knowledge of Good Clinical Practices and applicable regulations necessary for the protection of human subjects and the conduct of clinical research
• Knowledge of EMR system
• Able to function both independently and effectively in a team setting
• Be able to reach, bend, stoop and frequently lift up to 20 pounds.
• Maintain a valid Texas Driver’s License and have a clean driving record
• Demonstrate consistent professional conduct and meticulous attention to detail
• Possess excellent verbal and written communication skills and well as excellent interpersonal skill with patients, staff and other health care professionals
• Demonstrate patience and compassion when working with patients who have mental health diagnoses