Community Liaison CML

AccentCare; Medford (OR); On-site; USD 34,000 - 40,000; Full time

Job summary

AccentCare in Medford, OR is seeking a Community Liaison to support physician offices by processing and tracking orders, delivering documents, and coordinating sign-offs. This onsite role requires strong communication and organizational skills and the ability to travel locally.

You will work Monday–Friday, 8 a.m.–5 p.m., with a focus on accurate documentation in the electronic medical records system and timely follow-up with clinicians and staff.

Qualifications

• 1-3 years of experience; high school diploma required.
• CNA or MA healthcare certification preferred.
• Strong verbal communication; ability to build relationships with physicians and offices.
• Strong written communication; accurate documentation.
• Must have driver's license and local travel readiness.

Responsibilities

• Process and track physician orders.
• Deliver orders to doctors and coordinate with their offices.
• Follow up on outstanding orders and resolve issues.
• Assist with obtaining necessary documentation from external sources.
• Complete the signing process, including EMR entry.
• Communicate status updates to staff.

Skills

Verbal communication

Written communication

Driver's license

Local travel

Education

High school diploma

Healthcare certification (CNA/MA) preferred

Tools

EMR systems

Job description

Overview

Community Liaison
Location: Medford, OR onsite in office
Position: Community Liaison
Remote/Virtual Position: No

Find Your Passion and Purpose as a Community Liaison
Salary: $25-$29 per hour, Offer dependent on experience
Schedule: Monday-Friday, 8 a.m.-5 p.m.

What You Need to Know

Reimagine Your Career in Home Health

Caring for others is more than what you do - it's who you are.At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We're proud to be named one of America's Greatest Workplaces 2025by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Community Liaison You Can Be

If you meet these qualifications, we would love to meet you:

• 1 - 3 years of experience. High school diploma required.
• Vocational or technical training in healthcare-related certification (CNA, MA) preferred.
• Strong verbal communications skills, able to maintain effective communication and build positive relationships with physicians, physician offices, referral sources, field, and office staff.
• Strong written communication skills, able to document and ensure information is clear and concise.
• Must have driver's license and able to travel locally to physician and facility offices to obtain order signatures and requirements.

Responsibilities:

As a Community Liaison, you will:

• Process and track physician orders.
• Deliver orders to doctors and coordinate with their offices.
• Follow up on outstanding orders and resolve any issues.
• Assist with obtaining necessary documentation from external sources.
• Complete the process for signed orders, including entering them into the electronic medical records system.
• Communicate with other staff about the status of orders.

Our Investment in You

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability