Community Liaison

Oceans Healthcare; Shreveport (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Tuition Reimbursement

Daily Pay

Paid Time Off

Competitive Compensation

Short Term Disability

Long Term Disability

Life Insurance

Employee Assistance Program

Job summary

Oceans Healthcare in Louisiana seeks a Community Liaison to establish and maintain long-term community relationships with referral sources, increasing utilization of hospital services. You will perform mobile assessments, contact community professionals, and educate facilities about the Adult and Ger iatric Psychiatry Unit and its services.

Responsibilities include planning education strategies, maintaining monthly department reports, analyzing marketing data to drive referrals, and

Qualifications

• Minimum of two (2) years experience in marketing or advertising, preferably in a medical or hospital environment.
• Bachelor's degree in marketing, mass communications, business administration or equivalent experience preferred.
• Knowledge of hospital operations and psychiatric programs preferred.
• Strict adherence to all corporate compliance policies.
• Passes age/disability/cultural sensitivity skills test, probationary and annual monitor.
• Demonstrates knowledge of growth and development.
• Communicates in age/disability/culturally sensitive manner to patients, patients' families and referral sources.
• Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.

Responsibilities

• Builds relationships with community professionals to generate referrals to Adult and/or Geriatric Psychiatry Unit Program.
• Performs mobile assessments.
• Makes 1:1 contact with community professionals.
• Initiates strategies to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.
• Promotes specialty clinics in the community to highlight Adult and/or Geriatric Psychiatry Unit's program and services.
• Assists the Director in the planning and implementation of education strategies.
• Assists in maintaining monthly reports for department (e.g. Contact Lists, Reference Logs, Newsletters, Fax Outs, Follow-up Calls, Physician Expense Reports, etc.).
• Analyzes marketing data to develop strategies.
• Reports to team members information affecting community education efforts.
• Performs any other duties and projects as assigned.

Skills

Relationship building

Marketing experience

Communication skills

Community outreach

Education

Bachelor's degree in marketing, mass communications, business administration or equivalent

Tools

CPR certification

Behavioral health de-escalation program

Job description

Louisiana Behavioral Health is a partnership between Ochsner LSU Health Shreveport and Oceans Healthcare, two Louisiana-based providers leading the transformation of behavioral health care through evidence-based, patient-centered treatment for adolescents, adults and seniors.

The Community Liaison (CL) is responsible for implementing the daily duties within the Community Education Plan that will provide for the establishment and maintenance of long-term community relationships with referral sources, resulting in increased utilization of hospital services. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards.

Benefits We Offer:

• Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days.
• 401 (k) Retirement Savings Plan with Discretionary Company Match
• Tuition Reimbursement
• Daily Pay
• Paid Time Off
• Competitive Market Compensation
• Short Term Disability, Long Term Disability
• Life Insurance
• Employee Assistance Program

Essential Functions:

• Builds relationships with community professionals to generate referrals to Adult and/or Geriatric Psychiatry Unit Program.
• Performs mobile assessments.
• Makes 1:1 contact with community professionals.
• Initiates strategies to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.
• Promotes specialty clinics in the community to highlight Adult and/or Geriatric Psychiatry Unit's program and services.
• Assists the Director in the planning and implementation of education strategies.
• Assists in maintaining monthly reports for department (e.g. Contact Lists, Reference Logs, Newsletters, Fax Outs, Follow-up Calls, Physician Expense Reports, etc.).
• Analyzes marketing data to develop strategies.
• Reports to team members information affecting community education efforts.
• Performs any other duties and projects as assigned.

Requirements

Minimum of two (2) years experience in marketing or advertising, preferably in a medical or hospital environment. Graduate of an accredited College or university with a bachelor's degree in either marketing, mass communications, business administration or equivalent experience preferred. Knowledge of hospital operations and psychiatric programs preferred. Strict adherence to all corporate compliance policies. Passes age/disability/cultural sensitivity skills test, probationary and annual monitor. Demonstrates knowledge of growth and development. Communicates in age/disability/culturally sensitive manner to patients, patient's families and referral sources. Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.

Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. This person might sometimes experience disagreeable odors, sights and/or unpredictable patient behavior.