Community Liaison

Care Must | Home Health Care & Hospice Services; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Care Must | Home Health Care & Hospice Services seeks a Community Liaison in the San Francisco Bay Area. This full-time, on-site role builds relationships with local organizations and referral sources to raise awareness of our home health and hospice services.

You will coordinate outreach events, present service information to potential partners, support families in choosing care options, and ensure smooth referrals with clinical and administrative teams.

Qualifications

• Candidates should possess strong community engagement and outreach skills.
• Effective communication and customer service skills to interact clearly, respectfully, and professionally with clients, families, and partners.
• Knowledge of home care services, hospice, and home health environments to accurately represent Care Must's offerings.
• Experience in healthcare or social services, especially in the San Francisco Bay Area, is beneficial.
• Ability to collaborate with multidisciplinary teams, manage multiple outreach activities, and maintain accurate records of contacts and referrals.

Responsibilities

• Build and maintain relationships with community organizations and referral sources.
• Coordinate outreach activities and attend local events.
• Present service information to potential partners and support families in understanding options.
• Collaborate with clinical and administrative teams to ensure smooth referral processes.
• Track outreach efforts and gather feedback from community partners to strengthen Care Must's presence in the region.

Skills

Community Engagement

Community Outreach

Communication

Customer Service

Home Care knowledge

Education

Associate or Bachelor's degree in healthcare, social work, communications, marketing, or related discipline

Job description

Company Description

Care Must | Home Health Care & Hospice Services is a compassionate provider dedicated to supporting individuals and families facing life-limiting illnesses. Our interdisciplinary team of medical and social care professionals delivers a range of services, including Home Health Aides, Speech Therapy, Skilled Nursing, Physical Therapy, and more. We follow a person-centered approach that helps seniors remain safe, comfortable, and supported in their own homes. The organization is committed to ensuring that each client receives attentive, high-quality care during difficult and sensitive times.

Role Description

The Community Liaison is a full-time, on-site role based in the San Francisco Bay Area. This position is responsible for building and maintaining relationships with community organizations, healthcare providers, and local partners to increase awareness of Care Must's home health and hospice services. Day-to-day tasks include coordinating community outreach activities, attending local events, presenting service information to potential referral sources, and supporting families and clients in understanding available care options. The Community Liaison will collaborate closely with clinical and administrative teams to ensure smooth referral processes and consistent communication. This role also involves tracking outreach efforts, gathering feedback from community partners, and contributing to strategies that strengthen Care Must's presence in the region.

Qualifications

• Candidates should possess strong Community Engagement and Community Outreach skills to develop and sustain relationships with local organizations and referral sources.
• Candidates should possess effective Communication and Customer Service skills to interact clearly, respectfully, and professionally with clients, families, and partners.
• Candidates should possess knowledge of Home Care services and an understanding of hospice and home health environments to accurately represent Care Must's offerings.
• Experience in healthcare, social services, or related fields, especially in the San Francisco Bay Area community, is beneficial.
• Ability to work collaboratively with multidisciplinary teams, manage multiple outreach activities, and maintain accurate records of contacts and referrals.
• Strong organizational skills, reliable transportation for local travel, and willingness to attend events and meetings outside standard office hours as needed.
• Preferred education includes an associate or bachelor's degree in healthcare, social work, communications, marketing, or a related discipline.