Community Liaison

Reno Behavioral Healthcare Hospital; Reno (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive rates

Tuition reimbursement

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Pet Insurance

Identity Theft Insurance

401k

Generous paid time off

Short Term Disability

Long Term Disability

Job summary

Reno Behavioral Healthcare Hospital in Reno, NV seeks a Marketing/Business Development professional to build community partnerships, develop campaigns, and expand market reach. You will represent the hospital at public events, conduct market research, and support strategic growth while upholding high ethics and patient‑centered service.

The role requires a blend of communications expertise, project management, and stakeholder engagement across clinical and community partners.

Qualifications

• Bachelor's degree in Marketing, English, Journalism or related field.
• 3–5 years of experience in community development, public relations/corporate and crisis communications.
• Proven track record of developing and evaluating effective marketing campaigns.
• Valid Nevada Driver's License
• Valid car insurance
• Familiarity with continuum of care and clinical terminology
• BLS/CPR training (renew every 2 years) for direct patient care staff
• CPI training for all staff; yearly retraining
• Occasional nights and weekends required

Responsibilities

• Execute marketing plans to ensure profit growth and expansion of the hospital's products/services.
• Support facilities as liaison with external entities influencing services and facilities.
• Maintain relationships and secure competitive information to grow market share.
• Execute communication strategies and materials consistent with the hospital's image.
• Consult with Director of Business Development to maintain a consistent public image.
• Represent the organization at major public events.
• Support the organization's strategic business development efforts.
• Embrace the organization's public relations efforts.
• Conduct market research, analysis, and reporting relevant to the hospital's mission.
• Uphold ethics and customer service standards.
• Participate in activities for professional growth and development.
• Employee may perform other related duties as required.

Skills

Oral and written communications

Knowledge of political processes

Knowledge of patient rights & mental‑h

Printing, graphic arts, photography, D

MS Office (Outlook, Word, Excel, Power

Organizational skills

Interpersonal skills

Judgment & decision making

Leadership & motivation

Adaptability in fast-paced environment

Driving ability

Reliable vehicle

Education

Bachelor's degree in Marketing/English/Journalism

Tools

MS Office Suite

Job description

To build a constituency of support for the hospital and facilitate the hospital's ability to meet the public's needs, hospital's publics (physicians and their office staffs; community residents, schools, churches, and civic groups; area employers; legislators; other health-care and human-service providers; and media) in addition to seeking collaborative opportunities to improve the quality of life of residents within the hospital's service area.

KEY RESPONSIBILITIES:

• Executes marketing plans and programs implemented by the Director of Business Development to ensure the profit growth and expansion of the organizations? products/services.
• May support facilities as liaison with external entities that influence organization's services, programs, and facilities.
• Maintains relationships and secures competitive information on products and services in order to maintain and develop market share.
• Executes communication strategies, plans and materials consistent with the organization's marketing image.
• Consults with Director of Business Development in order to maintain a consistent public image.
• Represents the organization at major public events.
• Supports the organization's strategic business development efforts.
• Embraces the organization's public relations effort.
• Conducts market research, analysis, and reporting activities relevant to the organization's mission, philosophy and goals.
• Upholds the Organization's ethics and customer service standards.
• Participates in activities which enhance professional growth and development.
• This job description is not intended to be all-inclusive.Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

Requirements Knowledge and Experience:

• Bachelor's Degree in Marketing, English, Journalism, or other related discipline preferred.
• Three to five years? experience in community development, public relations/corporate and crisis communications.
• A proven record of developing and evaluating effective marketing campaigns.
• Valid Nevada Driver's License
• Valid car insurance
• Familiarity with continuum of care and clinical terminology?
• All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.
• All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation.All direct patient care staff will be retrained every year
• Occasional nights and weekends are required.

?Skills and Abilities:

• Effective oral and written communications.
• Knowledge of local, state and federal political processes.
• Knowledge of patient rights and laws pertaining to mental health.
• Knowledge of printing procedures, graphic arts, photography, and desktop publishing.
• Proficiency with software and/or equipment. (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong interpersonal skills.Ability to work with people with a variety of background and educational levels.
• Good judgment, problem solving and decision-making skills.
• Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
• Ability to work in a fast-paced, expanding organization.
• Ability to drive during day and/or night hours.
• Reliable vehicle to use during work hours.

Physical Requirements:

• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Minimum standard of visual acuity with or without correction.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Ability to stoop, bend and lift.
• Ability of hand and finger dexterity (pick, pinch or type and grasp)
• Drive, sit and/or stand for minimum periods of one hour or more at a time and come and go from the outside to inside areas repeatedly throughout the day.
• Frequently exposed to temperature changes due to environmental conditions as the work requires transferring from inside to outside temperatures.
• Frequently exposed to high outside heat temperatures.
• Lift up to twenty (30) pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

Benefits

• Competitive rates
• Tuition reimbursement
• Comprehensive package of benefits to include:
• Medical
• Dental
• Vision
• Life, Pet, Identity Theft Insurance
• 401k
• Generous paid time off
• Short Term and Long Term Disability