Community Liaison

Roxborough Memorial Hospital; Philadelphia (Philadelphia County); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Roxborough Memorial Hospital in Philadelphia is seeking a Community Liaison to develop and expand relationships with referring physicians and community partners, supporting referral patterns and service line growth within the hospital and behavioral health unit.

The role focuses on education, outreach, marketing, and ensuring quality patient referrals, with travel to local partners and strong communication skills required.

Qualifications

• Undergraduate or graduate degree in a related field.
• RN license in the practicing state preferred.
• Strong written and verbal communication skills.
• Ability to travel locally to visit referral partners.

Responsabilités

• Develop, manage and expand relationships with referring physicians and community partners.
• Support referral practices for the hospital, behavioral health unit, and physician practices.
• Carry out marketing, public relations, and customer service activities related to referrals.
• Provide education, intervention and continuity of care with providers, families and caretakers.

Connaissances

Strong communication

Travel locally

Relationship building

Public relations

Formation

Undergraduate or graduate degree (e.g. Communications, Social Work, Nursing)

RN licensed in practicing state preferred

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Roxborough Memorial Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Roxborough Memorial Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Roxborough Memorial Hospital is a 146-bed community hospital. The hospital has been serving the medical and health care needs of the Roxborough, Manayunk, East Falls and northwest section of Philadelphia communities for more than a century, having first opened its doors in 1890. Roxborough Memorial Hospitals School of Nursing has been educating nurses since 1898. The hospital is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation's oldest and largest hospital accreditation agency.

Responsibilities

The community liaison will partner with administration to develop relationship with referring physician and community partners in order to facilitate beneficial referring practices for both the hospital, behavioral health unit, and the physician practices along with providing frequent updates on organizational initiatives (including new service lines), quality scores and marketing strategies. The liaison is responsible for developing, managing, and expanding provider and physician relationships. These activities may include but are not limited to: relationship building, marketing, public relations, customer service, and patient referral coordination. The liaison facilitates education, intervention, & continuity of care with providers, families, & caretakers in the community. Provides assessment & support for those presenting behavioral health needs in the community. The main focus of the role is growing our Senior Behavioral Health Unit.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• Undergraduate or graduate degree (i.e. Communications, Social Work, Nursing, etc).


• RN Licensed in practicing state preferred.


• Must have strong communication skills, both written and verbal.


• Three year’s experience in referral & network development or sales or physician relations. Clinical experience in a mental health setting highly preferred.


• Good interpersonal skills, writing, spelling, telephone etiquette, and sensitive interface with community members, physicians, and employees requires.


• Community literacy with Microsoft (word, Excel, PowerPoint,, etc required.


• Ability to travel locally and visit referral partners.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf