Community Liaision

Senior Lifestyle; Gorham (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Retirement benefits

Paid time off

Job summary

Senior Lifestyle is seeking a candidate to manage the overall admission and marketing process for skilled nursing/rehabilitation centers and other care levels. You will conduct outreach, screen admissions for eligibility, and handle admission-related tasks while coordinating tours with prospective residents and referral sources.

The role requires 1–3 years in health care, strong organizational and communication skills, and experience planning events to increase admissions.

Qualifications

• Associated or bachelor’s degree preferred.
• Area of Study: Humanities, Psychology, Health Care, Social Studies preferred.
• 1-3 years of experience in Health Care industry preferably in Skilled Nursing and Rehabilitation.
• Experience conducting outreach events to skilled nursing and rehab referral sources, organizing marketing events to increase admissions.
• Strong word/excel documents computer skills.

Responsibilities

• Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.
• Screen potential admissions for eligibility.
• Handle entire admission and admission-related tasks/issues; process paperwork with resident/family.
• Schedule, organize, and conduct tours with prospective residents and referral sources.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.
• Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.
• Provide assistance to the sales and marketing director at independent/assisted/memory care campuses and special assigned projects.
• Create, plan, and implement events with Sales and Marketing Team to bring in prospective residents.

Skills

Strong organizational skills

Multi-tasking

Strong communication skills

Education

Associated or Bachelor’s Degree preferred

Tools

Word

Excel

Job description

Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for managing the overall admission and marketing process for skilled nursing/rehabilitation center and for other levels of care as directed by the supervisor. This position is expected to maintain a positive image of the community with referral sources, residents and staff personnel.

Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for managing the overall admission and marketing process for skilled nursing/rehabilitation center and for other levels of care as directed by the supervisor. This position is expected to maintain a positive image of the community with referral sources, residents and staff personnel.
Job Description

• Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.
• Responsible for screening potential admissions for eligibility.
• Handle entire admission and admission related tasks/issues. Process admission paperwork with resident/family.
• Schedule, organize, and conduct tours with prospective residents and referral sources for skilled nursing.
• Respond and follow-up with all walk-ins, phone ins, mail-ins timely and appropriately.
• Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.
• Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.
• Provide assistance to the sales and marketing director at independent/assisted/ memory care campuses and special assigned projects.
• Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
• Develop and maintain a good working relationship with residents, families and professional providers of care.
• Maintain a working knowledge of all software programs.
• Coordinate admissions/transfers from various levels of care to/from skilled nursing and rehab.
• Work with AL/MC Managers to assist with moving resident’s through the continuum of care.
• Meet all expectations of occupancy.
• Participate in weekend call coverage in Manager Rotation.
• Responsible for marketing budget for skilled nursing.

Qualifications
Level of Formal Education: Associated or Bachelor’s Degree preferred
Area of Study: Humanities, Psychology, Health Care, Social Studies preferred
Years of Experience: 1-3 years of experience in Health Care industry preferably in Skilled Nursing and Rehabilitation
Type of Experience: conducting outreach events to skilled nursing and rehab referral sources, organizing marketing events to increase awareness and obtain admissions
Technical Competencies: word/excel documents computer skills
Skills and Ability:

• Strong organizational skills.
• Ability to multi-task and meet deadlines.

Personal Attributes: strong communication skills, ability to make independent decisions.
Driving RequirementsDoes this job require the ability and license to drive an automobile? Yes
Additional InformationSenior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.