Community Leasing & Resident Experience Specialist

Indigo Living; Des Moines (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Benefits

401K with employer match

Paid time off

Holidays

Job summary

Indigo Living in Des Moines, IA is seeking a Leasing Consultant to make our community feel like home for future residents. You’ll create strong first impressions, publish engaging social posts, and conduct virtual tours for time-strapped prospects.

You’ll answer questions about amenities, host community events, and collaborate with marketing on fresh ideas. Communicating across phone, email, chat, and Facebook, you’ll turn interest into leases while delivering outstanding service.

Qualifications

• Must have at least two years in customer-facing roles.
• Excellent multi-channel communication skills.
• Ability to sell and persuade customers.
• Detail-oriented and flexible.

Responsibilities

• Create a strong first impression and make the community feel like home for future residents.
• Publish engaging Facebook posts to attract new residents.
• Conduct virtual tours for time-strapped prospects.
• Host community events to foster belonging and retention.
• Answer questions about amenities and services (pool, concierge options).
• Brainstorm with marketing on fresh community ideas and TikTok content.

Skills

Communication

Sales ability

Curiosity

Attention to detail

Adaptability

Customer service experience

Job description

Indigo Living in Des Moines, IA is seeking a Leasing Consultant to make our community feel like home for future residents. You’ll create strong first impressions, publish engaging social posts, and conduct virtual tours for time-strapped prospects.

You’ll answer questions about amenities, host community events, and collaborate with marketing on fresh ideas. Communicating across phone, email, chat, and Facebook, you’ll turn interest into leases while delivering outstanding service.