Community Integration Care Navigator (ACT/AOT)

NorthKey Community Care; Covington (KY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Paid time off

10 holidays

Health insurance

HSA match

401(k) match

Professional development

Supervision

Student loan forgiveness

Job summary

NorthKey Community Care seeks a Community Integration Care Coordinator to join a multidisciplinary ACT/AOT team delivering community-based care coordination, outreach, rehabilitation support, case management, and recovery-focused services to individuals with serious mental illness and co-occurring disorders. Work locations vary across community settings, with general hours Monday–Friday 8:30 am–5 pm.

Opportunities include professional development, PTO, holidays, health plans, and loan

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Sociology, Behavioral Science, or related field.
• At least one year of experience in behavioral health, substance use treatment, case management, rehabilitation services, or community support services.
• Experience with ACT/AOT, forensic, or community behavioral health populations preferred.
• Valid driver's license, insurance, acceptable driving record, and reliable transportation required.

Responsibilities

• Engage clients in a structured, collaborative relationship that promotes recovery, self sufficiency, independence, and community integration.
• Provide community-based services in homes, hospitals, courts, correctional facilities, shelters, and other community settings.
• Participate as an active member of the multidisciplinary ACT/AOT treatment team.
• Coordinate medical, behavioral health, housing, employment, educational, transportation, and social support services.
• Assist clients in obtaining and maintaining benefits, insurance coverage, and community resources.
• Provide outreach services to individuals who are difficult to engage in traditional clinic-based treatment.
• Maintain frequent face-to-face contact with clients in community settings.
• Support clients in developing daily living, independent living, social, vocational, and community functioning skills.
• Coordinate and support services for individuals with serious mental illness, co occurring disorders, substance use disorders, or developmental disabilities.
• Identify and address risks and gaps in care that may contribute to hospitalization, emergency room utilization, housing instability, or reduced functioning.
• Provide education to clients, families, and natural supports regarding recovery, wellness, and available community resources.
• Assist with crisis response, safety planning, and coordination of appropriate services in collaboration with the treatment team.
• Provide emergency after-hours on-call coverage during scheduled after-hours shifts. Responsible for answering and responding to after-hours phone calls regarding program and client concerns and providing an onsite response when indicated.
• Coordinate care during transitions between hospitals, correctional facilities, residential settings, and community-based services.

Skills

Behavioral health experience

ACT/AOT experience

Valid driver’s license

Education

Bachelor's degree in Social Work, Psychology, Human Services, Sociology, Behavioral Science, or related field

Job description

NorthKey Community Care seeks a Community Integration Care Coordinator to join a multidisciplinary ACT/AOT team delivering community-based care coordination, outreach, rehabilitation support, case management, and recovery-focused services to individuals with serious mental illness and co-occurring disorders. Work locations vary across community settings, with general hours Monday–Friday 8:30 am–5 pm.

Opportunities include professional development, PTO, holidays, health plans, and loan