Community Impact Coordinator

Pennrose; Philadelphia (Philadelphia County); On-site; USD 30,000 - 33,000; Full time

Job summary

Pennrose seeks a Community Impact Coordinator to develop and implement on-site educational, social and empowering programming that enhances residents’ lives and improves property operations. You will connect residents with community resources and ensure compliance with reporting requirements.

A valid driver’s license and travel between properties are required. The role focuses on supportive services, reducing delinquency, and promoting successful tenancy through education and referrals.

Qualifications

• Bachelor’s degree in Social Services or 2–3 years of experience in the Social Service field or related area.
• Requires a valid driver’s license, insured vehicle, and ability to travel between properties.

Responsibilities

• Coordinates the implementation of supportive service plans and on-site programming at properties.
• Maintains compliance with program requirements and PMC scorecard reporting.
• Assesses residents’ needs and facilitates access to services and resources.
• Educates residents on lease obligations to promote successful tenancy.
• Addresses rental delinquency and resident issues to reduce turnover and property damage.
• Identifies and collaborates with community agencies to provide programming and services.

Skills

Driver's license

Education

Bachelor’s degree in Social Services

2–3 years of social services experience

Job description

The Community Impact Coordinator is responsible for developing and implementing educational, social and empowering on-site programming that enhances the quality of lives for our residents while improving overall property operations. They provide resources and referrals to residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. They ensure compliance with any and all reporting agencies.

Pay range $22 - $24/hour depending on experience.

• Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.
• Maintains compliance with supportive service program requirements specific to each development. Ensures that each assigned property is meeting the PMC Scorecard requirements and that all PMC, state and federal reporting is completed on-time.
• Assesses residents’ needs and facilitates access to services and/or provides resources for residents.
• Educates residents on lease obligations to assist them in being more successful tenants.
• Proactively addresses rental delinquency issues, housekeeping issues and resident related issues which could attribute to high resident turnover or property damage.
• Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of the residents’ lives.

Performance Metrics

• All PMC, state and federal reporting is completed on-time.
• All Supportive Service program requirements are in compliance.
• Supportive Service programming is of quality and meets the PMC Supportive Service Scorecard standards.
• Improved property operations through Supportive Service provision

Required Education and Experience

• Bachelor’s degree in Social Services or related field or two to three years of experience in the Social Service field or related area.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, trainings, etc.)

Working Conditions

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional neighborhoods - again with the support of PMC.
• Ability to climb stairs, take elevators, bend, squat and reach overhead.