Community Impact Animal Welfare Associate | Front Desk & Case Mgmt
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Job summary
Santa Fe Humane Society is seeking an Animal Welfare Associate to serve as frontline desk staff and case manager for the shelter’s lifesaving mission. You will work with the public to explore options to keep pets in homes and determine when intake is necessary, collaborating with shelter teams to find compassionate solutions.
The role emphasizes empathy, nonjudgmental support, and problem solving, with a focus on keeping families and pets together.
Qualifications
- Customer service and case management to help keep pets at home.
- Accurate data entry and cash handling for shelter operations.
- Animal handling and coordination with shelter teams.
Responsibilities
- Customer Service
- Case Management
- Data Entry
- Cash Handling
- Animal Handling
Skills
Job description
Santa Fe Humane Society is seeking an Animal Welfare Associate to serve as frontline desk staff and case manager for the shelter’s lifesaving mission. You will work with the public to explore options to keep pets in homes and determine when intake is necessary, collaborating with shelter teams to find compassionate solutions.
The role emphasizes empathy, nonjudgmental support, and problem solving, with a focus on keeping families and pets together.
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