Community Health Worker (W@H Upstate, SC)

BlueCross BlueShield of South Carolina; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative firm is seeking a dedicated Community Health Worker to enhance population health in the community. In this fully remote role, you will build trust and vital relationships with residents, serving as a liaison between members and the clinical care team. Your responsibilities will include supporting members through home visits, advocating for community resources, and coordinating care programs. Join a dynamic team that values community roots and offers a comprehensive benefits package, including retirement plans and tuition assistance. If you are passionate about making a difference in the lives of others, this opportunity is for you.

Benefits

401(k) retirement savings plan with company match

Subsidized health plans and free vision coverage

Life insurance

Paid annual leave

Nine paid holidays

On-site cafeterias and fitness centers

Wellness programs

Tuition assistance

Service recognition

Continuing education funds

Qualifications

• 3 years of work experience including 1 year of community involvement or customer service.
• Strong oral and written communication skills are essential.

Responsibilities

• Provide guidance and support for members through home visits and care coordination.
• Establish peer-to-peer relationships to link the community and the company.

Skills

Community Involvement

Customer Service

Communication Skills

Attention to Detail

Discretion

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Summary
We are currently hiring for a Community Health Worker to join BlueCross BlueShield of South Carolina. In this role as a Community Health Worker, you will serve as a member of the care model team enabling population health in the community by building trust and vital relationships with residents of assigned neighborhoods. Serves as a liaison between members, providers, community programs/agencies and the clinical care team to optimize member engagement and progress toward desired health outcomes. Collaborates with care management team, and other functional areas as needed.

Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.
Description

Logistics & Location

This position is full time (40 hours/week) Monday-Friday (8-hour shift) from 8:00am-4:30pm or 8:30am – 5:00pm and will be fully remote. Our ideal candidate must reside in The Upstate of South Carolina.

What You Will Do:

• Provides guidance and support for members through home visits and support of care coordination programs. Develops strategic partnerships in the community to support community outreach and referrals. Establishes peer-to-peer relationship to function as a link between the community and the company. Advocates for members by staying current of community resources and provides resources to members to improve their health knowledge, self-sufficiency, and to help them understand their health condition(s) to develop strategies.
• Assists with engagement, onboarding, and facilitating referrals and enrollment related to appropriate clinical care programs. Serves as a conduit between the members, providers, and designated clinical care team members.
• Supports and promotes programs through participation in community events. Coordinates meetings for community health workers to communicate and share best practices.
• Provides service to members. Comprehends the various cultural and linguistic needs of the Medicaid population, knowledge of the various health and social services available in the assigned region with emphasis on services offered by community-based organizations.

To Qualify for This Position, You Will Need:

• High School Diploma or equivalent.
• 3 years of work experience including 1 year of community involvement or customer service experience.
• Understanding of the basic principles of Medicaid programs.
• Knowledge of community resources and programs.
• Demonstrated a positive, helpful, service orientation.
• Strong oral and written communication skills.
• Ability to handle confidential or sensitive information with discretion.
• Attention to detail and the ability to work independently and handle multiple demands and balance multiple priorities in a fast-paced environment.
• Comfortable conducting home visits.
• Microsoft Office.
• Required Licenses and Certificates: Community Health Worker certification within 6 months.

What We Prefer:

• Currently holds a Community Health Worker certification.

What We Can Do for You:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [e-mail] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.