Community Health Worker- Ryan White Program

Edward M. Kennedy Community Health Center; Milford (MA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical insurance starts day 1

Dental and Vision insurance

403b Retirement Plan with employer 1

Flexible Spending Accounts

Employee Assistance Program

Generous time off

Job summary

Edward M. Kennedy Community Health Center in Milford, MA is hiring a Community Health Worker for the Ryan White Program to support HIV care outcomes. The role works with a care management team, providing client‑centered outreach and education across settings.

Responsibilities include coordinating care, assessing social determinants, navigation for HDAP, and reporting in Ryan White and E2 Boston systems. We seek candidates with at least 1 year of relevant experience and strong communication

Qualifications

• Minimum 1 year of work or volunteer experience in human services or healthcare with knowledge of the targeted community.
• Basic knowledge of Microsoft Office and ability to learn the health center’s Electronic Medical Record and other applications.
• Excellent written and oral communication skills.
• Successful completion of the CHW core competency training within 1 year of employment.

Responsibilities

• Coordinates care for HIV patients per Ryan White Program guidelines to ensure quality care.
• Assesses Social Determinants of Health (SDOH) for referred patients and develops intervention plans based on identified needs.
• Provides basic HIV education, screening, brief interventions, and referrals per health center protocols.
• Assists patients in navigating the health care system and applies for HIV Drug Assistance Program (HDAP) as needed.
• Participates in outreach and population health efforts, such as missed appointment follow‑ups and preventive care reminders.
• Supports patients with psychosocial barriers to care and connects them to services promoting treatment adherence and self‑sufficiency.
• Completes documentation and reporting requirements, including data entry into Ryan White and E2 Boston systems.
• Engages in community outreach activities and may perform specialized tasks like home or hospital visits.
• Fulfills grant‑related responsibilities and funding requirements for the role.

Skills

Communication skills

CHW core competencies

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Salary for this position: $18.00 - $21.00/Hour

*All Pay Rates are subject to Experience, License or Certification and Location*

Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts, serving Worcester, Framingham, Milford, and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Community Health Worker – Ryan White Program based in Milford. As an integral member of the care management team, this role will work as a member of a Ryan White team and provide a range of client-centered activities focused on improving health outcomes in support of the HIV care continuum. This position requires flexibility and may vary from day to day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in‑person activities in a variety of potential settings such as but not limited to the community, home facility or health center.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team‑based environment.

Essential Functions

• Coordinates care for HIV patients per Ryan White Program guidelines to ensure quality care.
• Assesses Social Determinants of Health (SDOH) for referred patients and develops intervention plans based on identified needs.
• Provides basic HIV education, screening, brief interventions, and referrals per health center protocols.
• Assists patients in navigating the health care system and applies for HIV Drug Assistance Program (HDAP) as needed.
• Participates in outreach and population health efforts, such as missed appointment follow‑ups and preventive care reminders.
• Supports patients with psychosocial barriers to care and connects them to services promoting treatment adherence and self‑sufficiency.
• Completes documentation and reporting requirements, including data entry into Ryan White and E2 Boston systems.
• Engages in community outreach activities and may perform specialized tasks like home or hospital visits.
• Fulfills grant‑related responsibilities and funding requirements for the role.

Required Qualifications

• Minimum 1 year of work or volunteer experience in human services or healthcare with demonstrated knowledge of or ability to work with the targeted community.
• Basic knowledge of Microsoft Office and ability to learn the health center’s Electronic Medical Record and other applications.
• Excellent written and oral communication skills.
• Successful completion of the CHW core competency training within 1 year of employment.

Benefits

• Competitive salary based on related experience.
• Medical insurance starts on the first day of employment.
• Dental and Vision insurance.
• 403b Retirement Plan with employer match.
• Flexible Spending Accounts.
• Employee Assistance Program.
• Generous time off packages.
• Health center pays 80% of medical insurance premiums.
  • Includes coverage for all individuals and most family types.