Community Health Worker - Pediatrics

Mass General Brigham; Chelsea (MA); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a community health outreach specialist to engage communities, provide health education, and support patients in Chelsea and Everett. This role helps people access care, learn about health behaviors, and coordinate preventive services.

The position emphasizes outreach, education, and advocacy, with on-site and home/school outreach options, a hybrid work model, and a 40-hour work week. Bilingual skills and pediatrics experience are valued.

Qualifications

• High School Diploma required.
• Experience in community outreach or health education strongly preferred.
• Bilingual English/Spanish strongly preferred.
• Pediatrics experience strongly preferred.

Responsibilities

• Conduct community outreach and engage community members to understand their health needs.
• Provide individual and group health education and coaching to community members.
• Assist community members in accessing and navigating the healthcare system, including providing referrals to appropriate health services.
• Provide basic health screenings and assessments to identify health risks and provide appropriate interventions.
• Assist in the development of health promotion programs and activities to address community health needs.
• Collect data and maintain accurate records of community health outreach activities and interventions.
• Attend meetings and trainings related to community health promotion and education.

Skills

Communication skills

Interpersonal skills

Bilingual EN/ES

Education

High School Diploma

Associate's/Bachelor's degree

Tools

Microsoft Office

Database management

Job description

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for working closely with individuals and communities to promote and maintain good health. Responsible for providing education, support, and outreach services to community members to help them achieve their health goals. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. Works under the direction of a healthcare professional to provide preventive care and health education to members of the community.

Essential Functions

• Conduct community outreach and engage community members to understand their health needs
• Provide individual and group health education and coaching to community members
• Assist community members in accessing and navigating the healthcare system, including providing referrals to appropriate health services
• Provide basic health screenings and assessments to identify health risks and provide appropriate interventions
• Assist in the development of health promotion programs and activities to address community health needs
• Collect data and maintain accurate records of community health outreach activities and interventions
• Attend meetings and trainings related to community health promotion and education

Qualifications

Qualifications:

• High School Diploma required. Associate’s Degree or Bachelor’s degree preferred.
• Experience in community outreach, health education, or related field strongly preferred.
• Bilingual (English/Spanish) strongly preferred.
• Pediatrics experience strongly preferred.

Knowledge, Skills and Abilities:

• Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
• Demonstrated ability to work effectively and provide advocacy for all populations and communities preferred.
• Ability to work independently and as part of a team.
• Basic computer skills, including Microsoft Office and database management.
• Bilingual skills preferred.

Additional Job Details (if applicable)

Schedule and Work Model:

• Monday through Friday ET, 8am-4:30pm or 8:30am-5pm.
• Must be flexible to support on-site needs at medical practices in Chelsea and Everett (approximately 2-3x/week but may vary based on case load) and at patient homes or schools for meetings.
• 2x monthly team meetings at Assembly Row in Somerville, MA office required (1st and 3rd Wednesdays of each month).
• Remote work requires stable, secure, quiet, compliant work station.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$23.51 - $25.28/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.