Community Health Worker - Outreach Specialist- Covington County

South Central Alabama Mental Health Board, Inc.; Andalusia (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Public Service Loan Forgiveness (PSLF)

Job summary

SCAMHC seeks a Community Health Worker – Outreach Specialist to join our team, promoting access to behavioral and physical healthcare in Butler, Coffee, Covington, and Crenshaw Counties. You will engage consumers, families, providers, and partners through outreach, screenings, referrals, education, and follow-up to reduce barriers to care and support recovery.

Required High School Diploma or GED; healthcare or social services background preferred.

Qualifications

• Must have High School Diploma or GED; additional education or qualifications in healthcare or social services preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to establish positive relationships with consumers experiencing mental health and substance use challenges.
• Knowledge of behavioral health, community resources, and basic intervention and care coordination principles.
• Ability to professionally represent the organization at community events and public activities.
• Strong organizational skills for coordinating outreach events, schedules, referrals, and follow-up activities.
• Proficiency with basic computer systems, electronic documentation, and healthcare management software.
• Must have a current Alabama driver’s license, approved driving record, and clear background check.

Responsibilities

• Conduct consumer screenings, engage individuals in their care, and provide timely follow-up and connection to appropriate services.
• Provide support, education, consultation, and resources to consumers, families, healthcare providers, and community organizations.
• Coordinate referrals and collaborate with staff and community partners to promote continuity of care within the CCBHC care model.
• Maintain and utilize referral systems to connect consumers with behavioral health treatment, physical healthcare, social services, and community resources.
• Monitor consumer needs and assist with follow-up to support successful transitions and continued engagement in care.
• Plan, coordinate, and participate in community outreach activities, including health fairs, tabling events, presentations, and awareness initiatives.
• Develop and maintain positive relationships with community partners, agencies, providers, and the public to increase awareness of available services.
• Help identify and reduce barriers that may prevent individuals and families from accessing needed behavioral health and healthcare services.
• Assist with the development and distribution of outreach materials, educational information, and promotional resources.
• Maintain accurate and timely documentation of consumer interactions, referrals, outreach activities, events, and outcomes in accordance with agency and CCBHC requirements.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Tools

Electronic documentation

Healthcare management software

Basic computer systems

Job description

• Location 820 South 3 Notch Street,Andalusia, AL, 36420,United States
• Employee Type Non-Exempt - FT
• Required Degree High school
• Manage Others No

Contact information

• Name Shelby Adams
• Phone [phone]
• Email [e-mail]

Description

Position Overview:

We are seeking a dedicated and community-focused Community Health Worker – Outreach Specialist to join our team. This position operates within a Certified Community Behavioral Health Clinic (CCBHC) model, supporting integrated behavioral and physical healthcare while increasing community awareness and access to services. In this role, you will engage consumers, families, providers, and community partners through outreach, screenings, referrals, education, and follow-up services designed to reduce barriers to care and promote recovery, wellness, and continuity of care.

Qualifications:

Must have a High School Diploma or GED; additional education or qualifications in healthcare or social services preferred

Strong communication, interpersonal, and organizational skills

Ability to establish positive relationships with consumers experiencing mental health and substance use challenges

Knowledge of behavioral health, community resources, and basic intervention and care coordination principles

Ability to professionally represent the organization at community events and public activities

Strong organizational skills for coordinating outreach events, schedules, referrals, and follow-up activities

Proficiency with basic computer systems, electronic documentation, and healthcare management software

Must have a current Alabama driver’s license, approved driving record, eligibility for coverage under center liability insurance, individually held vehicle liability insurance, and a clear background check

Responsibilities:

Conduct consumer screenings, engage individuals in their care, and provide timely follow-up and connection to appropriate services

Provide support, education, consultation, and resources to consumers, families, healthcare providers, and community organizations

Coordinate referrals and collaborate with staff and community partners to promote continuity of care within the CCBHC care model

Maintain and utilize referral systems to connect consumers with behavioral health treatment, physical healthcare, social services, and community resources

Monitor consumer needs and assist with follow-up to support successful transitions and continued engagement in care

Plan, coordinate, and participate in community outreach activities, including health fairs, tabling events, presentations, and awareness initiatives

Develop and maintain positive relationships with community partners, agencies, providers, and the public to increase awareness of available services

Help identify and reduce barriers that may prevent individuals and families from accessing needed behavioral health and healthcare services

Assist with the development and distribution of outreach materials, educational information, and promotional resources

Maintain accurate and timely documentation of consumer interactions, referrals, outreach activities, events, and outcomes in accordance with agency and CCBHC requirements

Requirements

Must have High School Diploma or GED with solid computer skills and one year or paid or volunteer experience in community health, medical records, call-center patient support or quality assurance work.

ALL candidates must be able to type and have basic computer skills, possess a valid driver’s license, eligibility for coverage under center liability insurance and individually held vehicle liability insurance with a clear background check.

Summary

Join Our Caring Team at SCAMHC!

At SCAMHC, we are more than a 501c3 organization; we are a compassionate community dedicated to providing essential services to individuals with mental illness, substance use disorders, and developmental disabilities in Butler, Coffee, Covington, and Crenshaw Counties. Serving approximately 4,500 individuals annually, our mission is driven by our commitment to making a meaningful difference in the lives of those we help.

We are deeply rooted in the communities we serve, established by the local governmental entities of Butler, Coffee, Covington, and Crenshaw Counties, as well as the Cities of Opp, Florala, Andalusia, Red Level, Greenville, Brantley, Luverne, Elba, and Enterprise. Our work is supported by the generosity of philanthropic agencies and local government, allowing us to extend our reach to those most in need.

Why Work with Us?

At SCAMHC, we believe that our employees are our greatest asset. We continuously seek dedicated, energetic, and passionate individuals who want to make a difference in our community. Just as we strive to provide the best experience and care for our clients, we are committed to offering a comprehensive and competitive benefits package that meets the needs of our employees and their families.

Our Benefits Include:

• Medical Insurance
• Employee Life Insurance
• Voluntary Life Insurance
• Public Service Loan Forgiveness Program (PSLF)
• Paid Holidays
• Earned Time Off
• Direct Deposit
• Licensure Supervision for LPC/LICSW
• Paid CEUs and Licensure Fees

By joining our team, you'll be part of a supportive and dynamic group dedicated to improving lives and making a positive impact in our community. Come be a part of our mission and help us continue to serve and uplift our community.

Be a part of something greater at SCAMHC!