Community Health Worker - Infant & Maternal Health - Lorain Market

Bon Secours Mercy Health; Lorain (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off & leave

Tuition assistance

Job summary

Bon Secours Mercy Health in Lorain is seeking a Community Health Worker to engage neighborhoods, connect residents to services, and support community health initiatives at Mercy Lorain Hospital.

The role emphasizes outreach, education, and cultural competency, with Spanish language skills strongly preferred; in-person work with travel as needed in the local market is required.

Qualifications

• High school diploma or equivalent required; college degree preferred in related field.
• Bachelor's degree in Social Work, Public Health, Psychology, or related field preferred.
• 1 year of experience in community outreach or healthcare setting preferred.
• CHW certification preferred; required within 12 months of hire.
• Bilingual Spanish strongly preferred.

Responsibilities

• Builds relationships with individuals and communities to engage needs.
• Evaluates health, social, and educational barriers and connects to resources.
• May conduct home visits and community events to raise awareness.
• Maintains records to support advocacy and program evaluation.
• Provides health education and basic screenings under supervision.
• Supports ongoing community health programs.

Skills

MS Office

Data entry

Cultural competency

Bilingual Spanish

Education

High School Diploma or equivalent

Bachelor's degree in related field (preferred)

Job description

Community Health Worker - Lorain Market

Full Time – Scheduled for 40 Weekly Hours

Primary Shift Times – Days/Afternoons

Work Location – In Person at Mercy Lorain Hospital

Evening & Weekend Availability Required for Participation in Community Events & Department Initiatives

Shift/Schedule

Full Time – Scheduled for 40 Weekly Hours

Primary Shift Times – Days/Afternoons

Work Location – In Person at Mercy Lorain Hospital

Evening & Weekend Availability Required for Participation in Community Events & Department Initiatives

Primary Function/General Purpose Of Position

The Community Health Worker focuses on direct support, outreach, and engagement to improve community health outcomes, focusing on improving health, well‑being, and access to essential services. The Community Health Worker serves as a liaison between community members or patients and health and social service systems, providing culturally appropriate health education and addressing basic social drivers of health. Community Health Workers may work in a variety of settings, including serving in the community or assisting patients in physician practices based on specific market design.

Essential Job Functions

• Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems, and identifies and engages individuals and families in need through outreach activities and community events.
• Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs, identifies barriers such as housing, food insecurity, and transportation challenges, and connects individuals to appropriate resources.
• May conduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
• Maintains accurate and up‑to‑date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.
• May perform or assist with health education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
• Provides support to ongoing community health programs.

Licensing/Certification

Community Health Worker (CHW) Certification in the state of practice (preferred; required within 12 months of hire)

Education

• High School Diploma or equivalent (required)
• Bachelor's degree in Social Work, Public Health, Psychology, or related field (preferred)

Work Experience

1 year of recent experience in a community outreach or healthcare setting (preferred)

Language

Bilingual (Spanish – Strongly Preferred)

Patient Population

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
• May be exposed to human blood and other potentially infectious materials.
• General office environment.
• Required to car travel to off‑site locations, occasionally in adverse weather conditions.
• Long‑distance or air travel as needed – not to exceed 10% travel.
• Prolonged periods of working alone.
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Hard/Tech/Clinical Skills

• Proficient with computers and accuracy with data entry and Microsoft Office.
• Comprehensive knowledge of the field's concepts and principles.

Soft/Interpersonal Skills

• Sensitivity and experience in working within different cultures.
• Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries.
• Ability to learn and implement new procedures and adapt to emerging community needs.
• Cultural competency and ability to work with diverse populations.
• Attention to detail.
• Communication and collaboration skills.
• Critical thinking.
• Teamwork.
• Conflict resolution.
• Active listening.
• Relationship building.

As a Bon Secours Mercy Health associate, you're part of a mission that matters. We support your well‑being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].