Community Health Worker - DFMC

Essentia Health; Duluth (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and/or

401(k) with employer contributions

Flexible scheduling

Wellness resources

Job summary

Essentia Health in West Duluth is seeking a Community Health Worker to support patients by addressing behavioral and social determinants of health through goal setting and community resources. You will work with patients and families to improve access to medical, behavioral health, and community services, building trusted relationships to advance wellbeing.

The role emphasizes outreach, enrollment, and collaboration with the care team, requiring strong communication and knowledge of local

Qualifications

• At least 1 year of experience in customer service, social service, healthcare behavioral health or related field.

Responsibilities

• Outreach and enroll eligible patients
• Build trusting relationships with patients and work together to create personalized goals to improve wellbeing
• Provide tailored support in accessing health care, community connection, and social support
• Provide referrals for social service resources in the community
• Advocate for needs of patients and offer social support
• Communicate with healthcare team about cultural concerns and barriers faced by the patients in the community

Skills

Communication skills

Knowledge of local resources

Patient-centered approach

Job description

Building Location: West Duluth Clinic Department: 2399810 DFMC CLINIC OPERATIONS - DFMC

Job Description:

Community Health Workers (CHWs) are natural helpers and individuals who have a close understanding of the communities they serve. They are specifically hired and trained to address behavioral and social determinants of health through patient-centered goal setting. CHWs reach beyond clinic walls to help patients meet their goals. They creatively leverage patient, family, and community resources to address root causes of patient’s health concerns. CHWs work to increase access to medical, behavioral health, and community services. The goal of this team is to improve the patient’s overall wellbeing through developing trusted relationships with the patient and their family.

Key Responsibilities:

• Outreach and enroll eligible patients
• Build trusting relationships with patients and work together to create personalized goals to improve wellbeing
• Provide tailored support in accessing health care, community connection, and social support
• Provide referrals for social service resources in the community
• Advocate for needs of patients and offer social support
• Communicate with healthcare team about cultural concerns and barriers faced by the patients in the community

Required Qualifications:

• At least 1 year of experience in customer service, social service, healthcare behavioral health or related field

Preferred Qualifications:

• Strong written and verbal communication skills
• Knowledge of local community resources
• A desire to make a healthy difference in people’s lives

Licensure/Certification Qualifications:

FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day Rotation (United States of America) Shift Start Time: days Shift End Time: days Weekends: Holidays: No Call Obligation: No Union:

Employee Benefits at Essentia Health:

• our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
• Please note that benefit eligibility may vary.
• For full details, refer to your benefit summary or contact your HR Service Center at [phone].

Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others. Our Values Quality | Hospitality | Respect | Joy | Justice | Stewardship | Teamwork

Essentia Health is an Equal Opportunity/Affirmative Action Employer.

Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status.

Job offers are contingent upon successful completion of post-offer screenings. Screenings includes verification of your legal right to work in the United States, a health screening and immunization review, verification of applicable licensure, certifications, education, and experience, and background checks including criminal, urine drug screen and MVR where required.