Community Health Worker 1

Choosegreaterpeoria; Ohio; Remote; USD 41,000 - 57,000; Full time

Job summary

Join a leading company focused on health and community well-being as a Care Management Support Professional 1. In this role, you will contribute to the administration of care management, providing non-clinical support to help members achieve optimal wellness by connecting them with necessary resources. This position requires strong communication skills, a high school diploma, and at least two years of relevant experience. Enjoy comprehensive benefits and the opportunity to make a real impact in people's lives.

Benefits

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability

Life insurance

Qualifications

• Minimum two years of experience with community resources, health agencies, or social services.
• Community Health Worker training/certificate preferred or willingness to complete within one year.
• Fluent in Spanish, French Creole, or Vietnamese is a plus.

Responsibilities

• Provides non-clinical support to assess and evaluate members' needs.
• Guides members/families toward appropriate resources for care.
• Makes decisions regarding work approach and follows established procedures.

Skills

Exceptional communication skills

Interpersonal skills

Multi-tasking ability

Respect for cultural diversity

Strong written communication skills

Education

High School Diploma or equivalent

Bachelor’s Degree in Social Work or related field

Tools

Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)

Job description

Become a part of our caring community and help us put health first

The Care Management Support Professional 1 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Professional 1 work assignments are often straightforward and of moderate complexity.

The Care Management Support Professional 1 Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Use your skills to make an impact

Required Qualifications
· High School Diploma or equivalent
· Minimum two (2) years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels)
· Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)
· Exceptional communication and interpersonal skills for building rapport with customers and stakeholders
· Ability to multi-task in a fast-paced environment
· Respect for cultural and demographic diversity
· Strong written communication skills and advocacy for members at all care levels

Preferred Qualifications
· Community Health Worker training and/or certificate or willingness to complete within one (1) year
· Bachelor’s Degree in Social Work or related field
· Familiarity with state Medicaid program guidelines
· Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy
· Fluent in Spanish, French Creole, or Vietnamese

Additional information
This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$41,900 - $56,600 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.