Community Health Worker

COPC Brand; Westerville (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

COPC Brand is seeking a Community Health Worker in Westerville, OH to serve as a bridge between patients, care teams, and community resources. The role emphasizes outreach, home visits, and in-person support to improve health outcomes and access to services.

Responsibilities include assisting care coordinators, navigating health and social services, enrolling individuals in insurance plans, and educating on chronic disease prevention. Some travel across Central Ohio is required.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 3 years’ experience in home health, hospice, managed care, or social service agency.
• Active driver’s license and ability to drive in Ohio.
• Community Health Worker Certification is preferred.

Responsibilities

• Assist care coordinators with accessing resources and coordinating referrals.
• Provide community and educational support and serve as a community liaison via telephonic outreach or in-person visits.
• Create connections between vulnerable populations and healthcare providers.
• Help patients navigate healthcare and social service systems.
• Determine eligibility and enroll individuals in health insurance plans.
• Provide culturally appropriate health education on chronic disease prevention, activity, and nutrition.
• Advocate for underserved individuals or communities to receive services.

Skills

Outlook

Excel

Interpersonal skills

Motivational interviewing

Cultural sensitivity

Independent worker

Team collaboration

Education

High School Diploma or equivalent

Job description

The Community Health Worker (CHW) serves as a link between health care providers, care coordinators, community service providers, and individuals in the community to promote health, and address social determinants of health.

• Full Time/Benefits Eligible
• Monday- Friday - 8:00am-4:30pm
• Westerville, OH
• Some travel required throughout Central Ohio

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Under the direction of a licensed social worker or registered nurse, will assist care coordinators with accessing appropriate resources, coordinating referrals as necessary, providing community and educational support, and serving as a community liaison through telephonic outreach or in-person visits in homes, provider offices, or public agencies.
• Create connections between vulnerable populations and healthcare providers
• Help patients navigate healthcare and social service systems
• Determine eligibility and enroll individuals in health insurance plans
• Provide culturally appropriate health education on topics related to chronic disease prevention, physical activity, and nutrition at the direction of the registered nurse
• Advocate for underserved individuals or communities to receive services and resources to address social determinants of health

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. Experience, Education, Licensures & Certifications

• Required: High School Graduate or Equivalent.
• Required: Minimum of 3 years’ experience in home health, hospice, managed care, or social service agency.
• Required: Active driver’s license and ability to drive in Ohio.
• Preferred: Community Health Worker Certification.

B. Knowledge, Skills & Abilities

• Proficient in computer software and usage including but not limited to Microsoft Outlook and Microsoft Excel
• Knowledge of community resources and public health agencies
• Strong interpersonal and problem-solving skills
• Knowledge of motivational interviewing techniques
• Ability to work independently and in a team environment
• Demonstrate self-awareness and cultural sensitivity
• Ability to maintain professional and ethical boundaries

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.