Community Health Worker

OhioHealth; Williamstown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth is seeking a Community Health Worker to support patients identified with non-clinical barriers to engaging in treatment plans. The CHW will coordinate with the multidisciplinary team to connect patients with community resources and provide follow-up based on social determinants of health.

Responsibilities include direct patient support, care coordination with teams, and administrative tasks such as maintaining records and referrals.

Qualifications

• High school diploma or GED required.
• Community Health Worker Certification or started within 1 year of hire.
• Experience with underprivileged populations preferred.
• Effective communication and teamwork with multidisciplinary care teams.

Responsibilities

• Direct patient support (60%): meet patients, identify non-clinical barriers, may include home visits or community-based visits, coordinate referrals and provide health education.
• Develop and track measurable goals with patient.
• Maintain HIPAA compliance.
• Communicate with care team and maintain relationships with community resources for coordinated care.
• Administrative tasks: maintain patient records, answer phones, triage calls, and manage referrals.
• As a High Reliability Organization (HRO), focus on safety, quality and efficiency.
• Job profile is subject to change.

Skills

Patient support

Care coordination

Documentation

HIPAA compliance

Education

High School diploma or GED

CHW Certification

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Community Health Worker (CHW) will work with patients at OhioHealth who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient’s health care and coordinate support services and community based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow up based on Social Determinants of Health, patient demographics and lack of resources, and coordinates support for clients.

Responsibilities And Duties:

• Direct patient support (60%): Must have access to reliable transportation Meet individually with patients (face to face or telephonic) to conduct intake interviews and identify non-clinical barriers May include home visits or community based visits based on severity of patient risk. Coordinate support services or community resources for patients and provide basic health promotion education. Facilitates patients adherence to treatment plans and help access affordableMedication
• Develop and track measurable and time bound goals with patient
• Maintain HIPPA compliance
• Communicate importance of adherence to plan of care (developed by multidisciplinary team) Convey importance of healthy lifestyle choices (nutrition, exercise, stressmgmt.) and adverse health impacts of smoking, drinking, and drug use
• Communication with health care team (20%): Document interactions with patients and communicate regularly with Care team; Develop and maintain relationships with community resources to ensure Coordination of care for patients Engage in multidisciplinary care team huddles Maintain positive relationship between OhioHealth and community resources Report how patients demeanor may impact treatment (crying, angry, etc) Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc) Recognize and report signs of family violence, abuse, neglect, etc.
• Administrative tasks (20%): Maintain accurate and timely patient records. Serve as community liaison between OhioHealth and local community agencies. Answers phones/review messages, triages calls to determine needs and appropriate course of action Makes, facilitates, and tracks appropriate referrals Recognize differences in client populations and implications for identifying Appropriate services
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
• The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

• High School or GED (Required)

Additional Job Description

• Education, Credentials, Licenses: High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire.
• Specialized Knowledge: Experience working with under privileged populations in the community.
• Kind and Length of Experience: 1-3 years

Work Shift

Day

Scheduled Weekly Hours

40

Department

UM Care Coord-South Central Hu

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment