Community Health Worker

Avera Health; Sioux Falls (SD); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

PTO from day 1

Up to 5% retirement matching

Career development & mentorship

Job summary

Avera Health is seeking a Community Health Worker to serve as a liaison between health and social services and the community in Sioux Falls, SD. You will help patients find providers, arrange transportation, and attend appointments as needed.

You will deliver health promotion, education, and culturally competent care, including language translation services and guidance on social determinants of health to support families and individuals in the community.

Qualifications

• High School or GED is required.
• Community Health Worker certification must be completed within state guidelines.
• Experience navigating local medical and social support systems is preferred.

Responsibilities

• Serve as liaison between health/social services and the community to improve service delivery quality and cultural competence.
• Assist patients with finding providers, scheduling, and arranging transportation for medical services.
• Provide health promotion and coaching to patients to improve nutrition, physical activity, and overall well‑being.
• Educate patients with evidence-based information and translate language as needed for non‑English speakers.
• Promote culturally relevant health education, including social determinants of health and family understanding.

Skills

Health system navigation

Community outreach

Cultural competence

Education & coaching

Language translation support

Education

High School or GED

CHW Certification

Job description

Location:Avera Health Broadband LaneWorker Type:RegularWork Shift:Day Shift (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$19.75 - $30.00Position Highlights:You Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewAccountable for serving as a liaison between health/social services and the community; understanding, developing and maintaining relationships with the community they serve to improve the quality and cultural competence of service delivery.What you will doHealth system navigation and resource coordination, such as helping a patient find a provider, make an appointment for a service, arranging transportation to a medical appointment, attending an appointment with the patient for a medical service or helping a patient find other relevant community resources such as a support group.Health promotion and coaching providing information or education to patients that makes positive contributions to their health status, such as cessation of tobacco use, reduction in the misuse of alcohol or drugs, improvement in nutrition and physical fitness, family well-being, control of stress and pregnancy and infant care including prevention of fetal alcohol syndrome.Health education to teach or promote (content of the education must be consistent with established or recognized healthcare standards) methods and measures that have been proven effective in avoiding illness and/or lessening its effects.Provide culturally appropriate health information and education to patients, such as assist with providing language translation services for patients who do not speak English.Provide culturally relevant health education regarding social determinants of health that may impact the patient (such as cultural foods, traditions, etc.), and ensure family members also understand health information and education provided to the patient.Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Required Education, License/Certification, or Work Experience:High School or GED EquivalentCommunity Health Worker - Certification Board Certification must be completed within the applicable state guidelines.Drivers License - Licensing BoardPreferred Education, License/Certification, or Work Experience:Experience with navigating local medical and social support systems.Expectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Benefits You Need & Then Some:Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.PTO available day 1 for eligible hires.Up to 5% employer matching contribution for retirementCareer development guided by hands-on training and mentorshipAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail] Privacy Policy:At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/