Community Health Worker | AMG

Avera Health; Sioux Falls (SD); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

PTO from day 1

Up to 5% retirement match

Career development and mentorship

Job summary

Avera Health in Sioux Falls is seeking a Community Health Worker to coordinate health system navigation and connect patients with community resources. You will work closely with a multidisciplinary team to improve access to care and culturally competent services.

The role emphasizes health promotion, education, and assisting patients with language and social determinants of health to support positive outcomes for patients and families.

Qualifications

• High School or GED Equivalent.
• Community Health Worker - Certification Board Certification must be completed within the applicable state guidelines.
• Drivers License - Licensing Board.
• Experience navigating local medical and social support systems.

Responsibilities

• Health system navigation and resource coordination, such as helping a patient find a provider, make an appointment for a service, arranging transportation to a medical appointment, attending an appointment with the patient for a medical service or helping a patient find other relevant community resources such as a support group.

Education

High School or GED Equivalent

Community Health Worker - Certification Board Certification

Drivers License - Licensing Board

Job description

Location: Avera Downtown Building-Sioux Falls

Worker Type: Regular

Work Shift: Primarily days with night, weekend and holiday on-call involvement (United States of America)

Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $19.75 - $30.00.

Position Highlights:

You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for serving as a liaison between health/social services and the community; understanding, developing and maintaining relationships with the community they serve to improve the quality and cultural competence of service delivery.

What you will do

Health system navigation and resource coordination, such as helping a patient find a provider, make an appointment for a service, arranging transportation to a medical appointment, attending an appointment with the patient for a medical service or helping a patient find other relevant community resources such as a support group.

Health promotion and coaching providing information or education to patients that makes positive contributions to their health status, such as cessation of tobacco use, reduction in the misuse of alcohol or drugs, improvement in nutrition and physical fitness, family well-being, control of stress and pregnancy and infant care including prevention of fetal alcohol syndrome.

Health education to teach or promote (content of the education must be consistent with established or recognized healthcare standards) methods and measures that have been proven effective in avoiding illness and/or lessening its effects.

Provide culturally appropriate health information and education to patients, such as assist with providing language translation services for patients who do not speak English.

Provide culturally relevant health education regarding social determinants of health that may impact the patient (such as cultural foods, traditions, etc.), and ensure family members also understand health information and education provided to the patient.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience

High School or GED Equivalent

Community Health Worker - Certification Board Certification must be completed within the applicable state guidelines.

Drivers License - Licensing Board

Preferred Education, License/Certification, or Work Experience

Experience with navigating local medical and social support systems.

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.

Promote Avera’s values of compassion, hospitality, and stewardship.

Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.

Maintain confidentiality.

Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.

Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

You Need & Then Some:

Avera is proud to offer a wide range of benefits to qualifying part‑time and full‑time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands‑on training and mentorship.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

Online Privacy Policy: At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members.

Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high‑quality services.

Join us in making a positive impact on moving health forward.

At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/