Community Health Worker

Saban Community Clinic; Los Angeles (CA); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

Free medical coverage options

Chiropractor/Acupuncture covered

Dental coverage options

Vision

Weekend shift differential pay

403(b) with employer matching

Generous paid time off

Merit increases

Job summary

Saban Community Clinic is seeking a field-based care coordination support specialist in Los Angeles to assist with insurance eligibility, referrals, and connecting patients to medical and dental homes. The role emphasizes compassionate, trauma-informed patient interactions and strong teamwork.

You will work in the Homeless Services Program, coordinating medical, dental, and behavioral health care while aiding enrollment and access to resources in the community.

Qualifications

• High School Diploma required.
• 1–3 years of program administration or care coordination experience.
• Spanish language skills a plus.
• Excellent customer service and confidentiality.
• Able to multitask and work in the field.

Responsibilities

• Supports patients with insurance eligibility and enrollment queries.
• Connects Homeless Program patients to medical and dental homes and community resources.
• Follows safety and de-escalation protocols in the field.
• Collaborates with internal/external care teams to develop care plans.
• Assists with referrals for specialty medical, behavioral health and dental care.
• Provides in-field support at partner sites for registration and insurance questions.
• Facilitates access to medications and related referrals in coordination with the care team.
• Provides coverage for the shower program and mobile unit when needed.
• Completes incident reports promptly and maintains confidentiality.

Skills

Care coordination

Customer service

Spanish (bilingual)

Time management

Field work

Education

High School Diploma

Job description

Job Location: 6043 Hollywood Blvd. - Hollywood, CA 90028

Salary Range: $27.93 - $30.00 Hourly

At Saban we believe in the employee experience, and know you are the heart of our business! Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks.

Benefits and Perks:

• Free Medical coverage options We cover all out of pocket expenses!
• Chiropractor/Acupuncture covered at 100% in-network
• HMO and PPO Dental coverage options
• Vision
• Weekend Shift Differential Pay
• 403(b) retirement plans with employer matching
• Generous paid time off including 1-Week Holiday closure for Christmas & New Years!
• Competitive Wages & Annual Merit Increase

This position has multiple responsibilities to support the care coordination of people experiencing homelessness primarily through in-field (1) medical care coordination, (2) dental care coordination, (3) behavioral health care coordination, and (4) eligibility support. In addition, this position will include other administrative and coverage tasks for Saban Community Clinic’s Homeless Services Program as needed.

Duties and Responsibilities:

• Supports patients with insurance eligibility and enrollment questions including primary care switches, insurance applications, and referrals.
• Links Homeless Program patients to a medical & dental home as well as community resources and services to support their overall wellness and recovery.
• Follows Clinic safety and de-escalation protocols in the field.
• Corresponds directly with internal and external care teams to develop care plans for patients
• Assists with specialty medical, behavioral health and dental care referrals (including follow-up and transportation support).
• Provides in-field support including visits to partner sites to support patients with registration forms, care questions, and insurance questions.
• Supports patient access to medication, pharmaceutical supplies and related referrals in coordination with the care team.
• Provides coverage support when necessary for the shower program and the mobile unit.
• Completes incident reports in a timely manner.
• Maintains professionalism, confidentiality, and trauma-informed engagement when interacting with patients.
• Supports the administrative and program coordination needs of the Homeless Services programs.
• Performs other duties as assigned by supervisor/manager.

Position Requirements:

• High School Diploma required
• Minimum 1-3 years of program administration, Community Health Worker, or Care Coordination experience
• Bilingual in Spanish a plus
• Excellent customer service skills
• Committed to working with the homeless and disconnected population; case management or outreach experience a plus
• Must be flexible and able to pivot / multi-task, especially when in the field.
• Ability to maintain confidentiality in all aspects of the work environment.
• Basic computer knowledge; ability to use computers, tablets, cellphone for record keeping
• Attention to detail and accuracy in medication delivery
• Current California driver’s license and state-required auto insurance when using personal vehicle on Clinic business and Strong time management and organizational skills
• Adaptability, effective communication, and the ability to de-escalate and resolve conflict

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. Saban is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Saban Community Clinic will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

About Us:

The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care.

Saban Community Clinic values the diversity of the people it hires and serves. Diversity at Saban means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability.

Our impact continues to grow. Come join our dynamic team to help build healthier communities and make a difference in our patient's lives!