Community Health Worker

Western Maryland Area Health Education Center Inc; Cumberland (MD); Sur place; USD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

401(k) retirement plan

Paid time off

Résumé du poste

Western Maryland Area Health Education Center Inc. is seeking a dedicated Community Outreach Specialist to connect individuals with essential health and social services in Cumberland, MD.

You will engage with diverse populations, educate on insurance options and preventive care, and advocate for services through local partnerships. The role emphasizes outreach in shelters, street settings, and community events, while maintaining confidential records and coordinating with partners.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Experience in community-based work or with underserved/diverse populations.
• Strong communication, empathy, and advocacy skills.
• Knowledge of local healthcare and social service resources.
• Computer literacy (MS Office, Google Apps).
• Certification as a Community Health Worker (or willingness to obtain).
• Experience in case management, peer support, or social services.
• Bilingual skills (if applicable).
• Ability to work independently and as part of a team.
• Availability to work evenings, weekends, and travel regionally.

Responsabilités

• Prioritize and complete Paycom tasks.
• Build trusting relationships with individuals and families in need of support.
• Conduct outreach in various settings (centers, homes, shelters, street, events).
• Educate on health, insurance, chronic disease, mental health, substance use recovery, and resources.
• Assist clients in understanding health options and preventive care.
• Advocate for and connect clients to needed services.
• Provide follow-up to ensure continued engagement in care.
• Partner with local organizations to address gaps.
• Attend events, distribute materials, and report activities.
• Maintain records of interactions and referrals for program evaluation.
• Ensure confidentiality and ethical standards.
• Attend staff meetings and training.
• Handle sensitive information with care.
• Support Outreach Center operations as needed.

Connaissances

Driver's license

Communication

Empathy

Advocacy

Resource knowledge

Computer literacy

CHW certification willing

Case management experience

Bilingual (if applicable)

Independence & teamwork

Evenings/weekends travel

Formation

High School Diploma or equivalent

CHW certification (or willingness)

Outils

Microsoft Office

Google Apps

Description du poste

Purpose:Connect individuals to essential healthcare and social services to improve health outcomes with a focus on underserved populations, including those impacted by substance use, mental health conditions, and social determinants of health such as housing and employment challenges. This role involves community outreach, health education, and resource navigation in collaboration with local service providers, community-based organizations, and government agencies.Responsibilities:Prioritize and complete all Paycom responsibilities in a timely mannerBuild trusting relationships with individuals and families in need of supportConduct outreach in various settings, including but not limited to outreach centers, homes, shelters, on the street, and community eventsEngage individuals in conversations about health, wellness, and available resourcesProvide education on topics such as health insurance, chronic disease management, mental health, substance use recovery, and beyondAssist individuals in understanding their health insurance and health care options, including preventive care and treatment servicesAdvocate for and connect clients to needed servicesProvide follow-up support to ensure continued engagement in care and servicesPartner with local organizations to address healthcare and social services gapsAttend outreach events, distribute materials and report on activitiesMaintain accurate records of interactions and referralsTrack client progress and service outcomes to support program evaluationEnsure compliance with confidentiality and ethical standardsStaff Outreach Center as needed and assist consumers with outreach center servicesAttend required staff meetings, training courses and workshopsHandle confidential and sensitive information with care and integrityOther duties as assignedQualifications:High School Diploma or equivalentValid driver’s licenseExperience in community-based work or with underserved/diverse populationsStrong communication, empathy, and advocacy skillsKnowledge of local healthcare and social service resourcesComputer literacy skills, including the Microsoft Office Suite and Google AppsCertification as a Community Health Worker (or willingness to obtain)Experience in case management, peer support, or social servicesBilingual skills (if applicable to the community’s needs)Ability to use written and oral communication effectivelyAbility to work independently and as part of a teamAvailable to work evenings, weekends, and travel regionally as neededPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Frequently sit and walkTalk and hearDrive a motor vehicleUse hands and fingers to feel, handle or operate objects, tools or controlsReach with hands and armsOccasionally lift/move up to 30 poundsSpecific vision abilities required by this job include close vision and ability to adjust focus.Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Salary is subject to grant guidelines and is based on education and experience.Excellent benefits package includes family and individual health, prescription, dental, accidental death and dismemberment, and life. 403(b) retirement plan with employer contribution (negotiated annually with the board of directors).Generous leave includes 8 hours of Annual Leave (available for use after 6 months of employment) and 8 hours of Sick Leave earned per month. Plus, an additional 40 hours of Personal Leave and 15 paid holidays per year.