Community Health Worker

Community Action Agencies; Battle Creek (MI); Híbrido; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

Community Action Agency South Central Michigan is seeking a Community Health Worker to conduct outreach in rural areas, perform screenings, and help individuals access health and social services. You will provide education about CA programs, Medicaid benefits, and community resources while building trust and ensuring culturally responsive support.

The role emphasizes hands-on field work, coordination across CA departments, and consistent documentation to meet program goals and reporting

Formación

• Strong interpersonal and communication abilities essential for field work.
• Ability to work independently in community settings.
• Experience documenting interactions and maintaining accurate records.

Responsabilidades

• Conduct outreach in rural communities through home visits, events, and partner sites.
• Perform screenings and identify barriers to care; assist with navigation of medical and social services.
• Provide education on CA programs, Medicaid benefits, preventive care, and community resources.
• Maintain and share information to support reporting, evaluation, and program improvement.
• Represent CA in community meetings and collaborate with partners to expand service access.

Conocimientos

Interpersonal skills

Communication

Independent work

Problem-solving

Documentation

Equity & trauma-informed care

Educación

High school diploma or GED

CHW core competency training (preferred)

Descripción del empleo

Community Action Agency South Central Michigan is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans). To read more about this, view the EEO - Know Your Rights poster.

Screening, Assessment & Navigation

• Conduct outreach in rural communities, including home visits, community events, partner sites, and CA service locations.
• Build trusting relationships with individuals and families to identify health, behavioral-health, and social-service needs.
• Provide culturally responsive education on available CA programs, Medicaid benefits, preventive care, behavioral-health supports, and community resources.
• Serve as a visible, approachable representative of CA within rural communities.

Care Coordination & Follow-Up

• Complete standardized screenings (SDOH, behavioral-health, prenatal risk, transportation, food security, etc.) as required by the Rural Health Transformation Program.
• Identify barriers to care and assist participants in navigating medical, behavioral-health, and social-service systems.
• Support individuals in scheduling appointments, completing applications, and understanding care plans.
• Provide warm handoffs to CA departments and external partners, ensuring continuity of care.

Program Support & Data Responsibilities

• Document all outreach, screenings, referrals, and follow-up activities in accordance with CA policy and grant requirements.
• Maintain accurate, timely records to support reporting, evaluation, and compliance.
• Assist with data collection for Rural Health Transformation performance measures.
• Provide feedback to program leadership on emerging community needs, service gaps, and opportunities for improvement.

Community Partnership & Collaboration

• Build and maintain relationships with rural clinics, behavioral-health providers, schools, faith-based organizations, and other community partners.
• Represent CA at community meetings, health fairs, and collaborative workgroups.
• Support cross-department coordination to ensure participants can access CA’s full range of services.

Additional Duties

• Perform other duties as assigned by the direct supervisor or senior management.
• Attends required meetings, seminars, outreach, and training sessions.
• Supports agency initiatives and complies with Community Action's Mission, Vision, Core Values, and Culture Statements.
• Provide support for the Whack for Warmth event, in cooperation with the Marketing & Communications Specialist.
• Adhere to all agency policies, procedures, and ethical standards.

The duties listed above are representative of the essential functions of this position and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications.

Physical Requirements:

Physical Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. While performing the duties of this position, the employee is regularly required to:

• Regularly required to sit, stand, walk, bend, stoop, kneel, crouch, and reach.
• Communicate effectively in person and by telephone.
• Use hands and fingers to operate office equipment and technology.
• Occasionally lift, carry, push, or pull up to 25 pounds.
• Must be able to travel for extended periods and move in and out of vehicles and buildings.

The statements contained in this job description describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as business needs require.

Qualifications & Education:

Qualifications

Education

• High school diploma or GED required.
• Completion of an MDHHS - approved Community Health Worker Core Competency Training Program OR approval through the MI Medicaid Community Health Worker Registry preferred.

Experience

• 1–3 years of experience as a Community Health Worker, Health Navigator, Peer Support Specialist, or similar community - based role preferred.
• Demonstrated experience conducting outreach, home visits, screenings, navigation, and follow - up.
• Experience working in rural communities strongly preferred.
• Prior involvement in program development, workflow creation, or process improvement preferred.

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills.
• Ability to work independently in field-based environments.
• Skill in problem-solving, resource navigation, and advocacy.
• Ability to maintain accurate documentation and manage multiple tasks.
• Commitment to equity, trauma-informed practice, and person-centered service delivery.

The qualifications listed above are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties of the job.

Conditions of Employment

Employment is contingent upon successfully passing:

• Criminal background check in accordance with federal, state, and agency requirements, including fingerprinting.
• Physical examination and medical clearance as required by program regulations.
• Valid driver's license with an acceptable driving record and proof of automobile insurance
• Motor vehicle records verification
• Compliance with all agency training and professional development requirements.

Employment is subject to a ninety (90) day introductory period.