Community Health Services Navigator

Community Health Center, Inc; Middletown, Northern (CT, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Community Health Center, Inc. in Middletown, CT seeks a Community-Based Services Associate to provide essential administrative and operational support for the Center for Key Populations.

The role involves client reception, data entry, and coordinating referrals across medical and social services. The position collaborates with outreach staff, case managers, program coordinators, and leadership to facilitate access to care and ensure program quality.

Qualifications

• High school diploma or equivalent and some college coursework is required.
• Associate’s degree in a related field preferred.

Responsibilities

• Provide administrative and operational support to all CKP programs.
• Monitor CKP reception area and assist clients, visitors, and partners as they arrive.
• Enter HIV testing data into the SAMS portal accurately and on time.
• Coordinate referrals to medical care, behavioral health, dental, PrEP, HIV/HCV testing, housing, food, and transportation.

Skills

Customer service

Microsoft Office

Data entry

HIPAA knowledge

Organizational skills

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Community Health Center, Inc. in Middletown, CT seeks a Community-Based Services Associate to provide essential administrative and operational support for the Center for Key Populations.

The role involves client reception, data entry, and coordinating referrals across medical and social services. The position collaborates with outreach staff, case managers, program coordinators, and leadership to facilitate access to care and ensure program quality.