Community Health Navigator: Connect Care & Resources

Torrance Memorial; Torrance (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

Torrance Memorial is seeking a Community Health Worker (CHW) to provide access to preventive and medical care in ambulatory and inpatient settings. The CHW links patients to supportive resources addressing social determinants of health.

Responsibilities include screening risk factors affecting access to care, making follow-up calls to schedule appointments, explaining insurance and CalFresh programs, and supporting families with resource access and liaison with partners to meet patient needs.

Responsibilities

• Screening risk factors that impact an individual's access to care
• Follow up with patients by telephone to connect to medical appointments and answer questions about the recommended next steps
• Builds relationships with patients by telephone to connect to medical appointments and answer questions about the recommended next steps
• Builds relationships and maintains contact with existing business partners that support business office functions
• Follows up and assists families who are having difficulty accessing resources to which they were referred
• Fully understands and is able to explain the issues for which they are screening and the resources available to meet those needs
• Understands and can explain insurance and CalFresh programs (such as eligibility, benefits, application process, requirements, premiums, and co-pays) and other community health services

Job description

Torrance Memorial is seeking a Community Health Worker (CHW) to provide access to preventive and medical care in ambulatory and inpatient settings. The CHW links patients to supportive resources addressing social determinants of health.

Responsibilities include screening risk factors affecting access to care, making follow-up calls to schedule appointments, explaining insurance and CalFresh programs, and supporting families with resource access and liaison with partners to meet patient needs.