Community Health Navigator: Care Coordination & Access

Arkansas Children’s Hospital; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Arkansas Children's Hospital is seeking a Community Health Worker (CHW) to coordinate care for patients and families between ACH primary care providers and community resources. The CHW will help families navigate systems of care while connecting them to medical, social, and mental health services.

The CHW acts as a liaison among the family, providers, and community-based organizations, supplying coaching, support, and guidance as patients work toward their health goals.

Qualifications

• Bachelor's degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Coordinate with primary care treatment team and family to address social determinants of health.
• Work closely with clinic Social Worker and/or Behavioral Health Clinician to reinforce treatment recommendations with patient in community settings and facilitate access to resources and referrals.
• Build relationships with local CBOs, outpatient providers, acute or residential psychiatric treatment facilities to support families throughout the process of accessing appropriate medical, psychosocial, and mental health services.
• Provide health education to patients and families on lifestyle and behaviors that promote wellness.
• Coordinate with providers and payers to help patients access the correct level of care in order to avoid healthcare crises.
• Assists patients with enrollment in programs and benefits for which they are eligible.
• Follows-up on referrals, resources, and recommendations to help address access barriers as they arise.
• In compliance with Arkansas Children's Fleet Management Policy drives an owned, leased, or personal vehicle frequently in the performance of essential job functions.
• Performs other duties as assigned.

Skills

Communication

Care coordination

Community resources navigation

Education

Bachelor's degree

Tools

Driver's License

Job description

Arkansas Children's Hospital is seeking a Community Health Worker (CHW) to coordinate care for patients and families between ACH primary care providers and community resources. The CHW will help families navigate systems of care while connecting them to medical, social, and mental health services.

The CHW acts as a liaison among the family, providers, and community-based organizations, supplying coaching, support, and guidance as patients work toward their health goals.