Community Health Navigator & Care Advocate

PFH Preferred Family Healthcare; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks

Job summary

Brightli is seeking a compassionate Community Health Worker to coordinate care, connect patients with healthcare providers and community resources, and advocate for individuals and families in Saint Louis, MO. The role emphasizes building trusting relationships, promoting health education, and helping clients navigate health systems to improve outcomes.

The position requires a High School Diploma or equivalent, with a preference for a Bachelor's degree and at least two years of related

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree preferred.
• Two years of experience in community health, patient navigation, healthcare outreach, human services, case management, or related field preferred.
• Knowledge of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques.
• Knowledge of local community resources, support programs, and social service systems.
• Strong customer service, relationship-building, communication, and problem-solving skills.
• Proficiency with Microsoft Office including Excel, Outlook, Teams, and Word.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Responsibilities

• Coordinate care and support services for individuals by connecting them with healthcare providers, behavioral health services, and community resources.
• Build meaningful relationships with patients and empower them to achieve their health and wellness goals.
• Educate individuals and families on healthcare resources, preventative care, wellness initiatives, and available support programs.
• Conduct outreach activities through phone calls, community visits, home visits, and community events to engage individuals in care and services.
• Identify barriers to care and collaborate with patients and interdisciplinary teams to develop effective solutions.
• Advocate for patients while promoting culturally responsive, person-centered care.
• Assist individuals with understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs).
• Collaborate with healthcare providers, care teams, and community partners to improve care coordination and health outcomes.
• Maintain accurate documentation, records, and data entry in accordance with organizational requirements.
• Support departmental initiatives, quality improvement efforts, and other assigned projects.

Skills

Customer service

Communication

Problem solving

Driver's license

Microsoft Office

Community health knowledge

Motivational interviewing

Education

Bachelor's degree in Health Sciences, Social Work, Human Services, Public Health, or related field

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Brightli is seeking a compassionate Community Health Worker to coordinate care, connect patients with healthcare providers and community resources, and advocate for individuals and families in Saint Louis, MO. The role emphasizes building trusting relationships, promoting health education, and helping clients navigate health systems to improve outcomes.

The position requires a High School Diploma or equivalent, with a preference for a Bachelor's degree and at least two years of related