Community Health Navigator

AmeriHealth Caritas; Southfield (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

AmeriHealth Caritas is seeking a Community Health Navigator to enhance health outcomes through effective outreach and engagement strategies. This role requires establishing relationships with members and community stakeholders and supporting a member outreach strategy, impacting healthcare costs and engagement. Candidate must possess relevant healthcare experience and be committed to community well-being.

Benefits

Competitive pay

Paid time off including holidays

Health insurance coverage from Day 1

401(k)

Tuition reimbursement

Qualifications

• Minimum of two (2) years of health care or human services experience.
• Must have a valid Michigan Driver’s License and reliable transportation.
• Basic knowledge of managed care, medical terminology, and disease processes.

Responsibilities

• Establish relationships with members and community stakeholders.
• Support member outreach strategy to impact health outcomes.
• Conduct face-to-face visits with members in their homes.

Skills

Communication

Customer Service

Community Outreach

Health Management

Education

Associate’s Degree in Healthcare or Human Services

Bachelor’s Degree (preferred)

Job description

Your career starts now. We’re looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We'd like to hear from you if you want to make a difference.

Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

As part of the Care Management/Case Management department, the Community Health Navigator supports the development and execution of Blue Cross Complete of Michigan’s member outreach strategy to impact health outcomes, health care costs, and member engagement. This position establishes and cultivates relationships with members, community stakeholders, and providers via phone, mail, e-mail, and personal visits. Face-to-face member visits at their home or a community organization are essential to the Community Health Navigator role.

Job-Related Qualifications/Knowledge/Skills/Abilities:

• Required: Associate’s Degree in Healthcare, Human Services, related field, or equivalent work experience. Bachelor’s Degree preferred.
• Required: Must reside in Oakland, Macomb, or Wayne County.
• Required: Minimum of two (2) years of health care in an office/clinic/hospital setting, or human services experience, or equivalent school experience.
• Required: Must have a valid Michigan Driver’s License, valid car insurance, and reliable transportation.
• Required: Traveling to and accessing members' homes and community locations within the assigned territory.
• Required: Basic knowledge and understanding of managed care, medical terminology, and disease processes.
• Required: Must be able to lift to 25 pounds.
• Preferred: Community-based experience through volunteerism, employment, or education.
• Preferred: Effectively communicating preventive health and health management philosophies to individual members, small groups, and external agencies.
• Preferred: Comprehensive knowledge of Medicaid requirements, plans, policies, and procedures.
• Preferred: Bilingual Spanish or Arabic

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable being themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We implement these principles daily by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Competitive pay, paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k), Tuition reimbursement, and more.

#PH

About the company

AmeriHealth Caritas is a different kind of health care company. Our goal is to provide responsible managed care solutions, including Medicaid, Medicare, and CHIP — plus pharmacy benefit management, behavioral health, and administrative services.

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