Community Health Enrollment Navigator

HEALTH RESEARCH AND EDUCATIONAL TRU; West Windsor (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

Pension plan

Paid vacation

Holidays

Wellness days

Paid sick days

Disability insurance

Tuition reimbursement

Employee assistance program

Credit union

Life insurance

Employee discounts

On-site fitness facility

Job summary

The New Jersey Hospital Association seeks a Certified Enrollment Counselor to support GetCoveredNJ and NJ FamilyCare initiatives across New Jersey communities. You will educate consumers, assist with applications, re-enrollments, and post-enrollment steps, and coordinate with partners to expand access to coverage.

This grant-funded navigator role requires bilingual English/Spanish skills, flexibility for events, and reliable travel across the region.

Qualifications

• College degree in healthcare administration, nursing, public health, or related field, or 10 years of equivalent training/experience.
• Bilingual fluency in English and Spanish strongly preferred.
• Ability to demonstrate creative problem-solving, organizational skills.
• Proficiency in video conferencing software and data entry systems.
• Must have reliable transportation for daily travel across New Jersey.
• Willing to work a nontraditional schedule during Open Enrollment and events.
• Veterans from any branch encouraged to apply.

Responsibilities

• Educate consumers about GetCoveredNJ and NJ FamilyCare and explain enrollment options.
• Provide individualized assistance with creating or re-opening GetCoveredNJ accounts and applications.
• Assist with re-enrollment and post-enrollment activities and respond to data-matching requests.
• Collaborate with project manager, regional coordinators, and community partners.
• Document all activities using HRET data collection tools.
• Arrange interpreter services and ensure access for limited-English-proficient individuals.

Skills

Bilingual English/Spanish

Video conferencing proficiency

Data entry skills

Creative problem-solving

Organizational skills

Education

College degree in healthcare administration or related field

Tools

Video conferencing software (Zoom/Teams)

Data entry systems

Job description

The New Jersey Hospital Association seeks a Certified Enrollment Counselor to support GetCoveredNJ and NJ FamilyCare initiatives across New Jersey communities. You will educate consumers, assist with applications, re-enrollments, and post-enrollment steps, and coordinate with partners to expand access to coverage.

This grant-funded navigator role requires bilingual English/Spanish skills, flexibility for events, and reliable travel across the region.