Community Health and Wellness Center Assistant Manager

City-of-Bloomington,-M; BLOOMINGTON (MN); On-site; USD 94,000 - 102,000; Full time

Benefits offered by this job

Benefits Eligible

Equal Opportunity Employer

Job summary

The City of Bloomington is seeking an Assistant Manager to support day-to-day operations and staff supervision at the Community Health and Wellness Center. The role includes managing memberships, budgeting, scheduling, and community outreach to expand services for Bloomington residents.

Responsibilities also cover collaboration on marketing efforts, promoting equity and inclusion, and supervising 3–4 full-time staff while engaging with diverse community stakeholders.

Qualifications

• Bachelor’s degree in Recreation, Sports Management, Business Administration or closely related field.
• Two years’ work experience in a customer service-oriented environment.
• Two years' supervisory experience.
• Knowledge of cash and credit handling procedures.

Responsibilities

• Assist with day-to-day operations, program implementation and staff supervision within the Community Health and Wellness Center.
• Manage sales and administration of facility memberships; support CHWC Manager in evaluating performance metrics, scheduling and maintenance.
• Oversee budget management and community outreach; collaborate on promotion and marketing efforts.
• Supervise full-time front-line staff and cultivate partnerships with community stakeholders to expand reach and impact.

Skills

Recreation program management

Staff supervision

Teamwork

Budgeting

Communication skills

Computer skills

Education

Bachelor's degree in Recreation, Sports Management, Business Administration or closely related field

Tools

Membership software

Database software

Spreadsheet software

Job description

The City of Bloomington is seeking an individual to assist with the day-to-day operations, program implementation and staff supervision within the Community Health and Wellness Center. The primary responsibilities will be managing the sales and administration of facility memberships, supporting the CHWC Manager in the evaluation of performance metrics, facility scheduling and maintenance, budget management and community outreach. The Assistant Manager will also be responsible for collaborating on promotion and marketing efforts, and supervision of full-time, front-line staff. The role also involves cultivating collaborative partnerships with community stakeholders and maintaining meaningful relationships with the community members to expand the reach and impact of the Community Health and Wellness Center’s programs and services. A commitment to equity, sustainability, and continuous improvement is essential to ensure the Center’s offerings remain inclusive, innovative, and responsive to the evolving needs of all Bloomington residents.

CITY VALUES & EXPECTATIONS

• Develops, supports, and models a positive and productive workplace culture based on respect, dignity, honesty, and integrity. Allows staff to grow and succeed by providing opportunities for increased responsibility and creating a positive work culture
• Supports and advances organizational development efforts such as developing a high performing organization, employee engagement, workforce development, inclusion and equity, and performance measurement efforts
• Works cooperatively with others; develops and maintains respectful and effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Proactively resolves conflicts and misunderstandings in order to ensure a respectful and inclusive workplace
• Seeks to understand the legacy of structural racism, and its impact on employees and the residents we serve; identifies any implications and adverse equity impacts when developing or reviewing policies, projects, activities and interactions with stakeholders
• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Thorough knowledge of recreation program management, safety, and risk management
• Ability to plan, organize and supervise the work of staff members
• Ability to work independently as well as on a team
• Ability to prioritize tasks, complete work assignments accurately, on time and within budgetary limits
• Develop and maintain effective working relationships with staff, other City department personnel, community organizations, volunteers, contractors, artists and the general public
• Possess effective leadership and organizational skills
• Ability to set up and strike facility equipment such as tables and chairs with or without modifications
• Ability to effectively communicate both orally and in writing
• Effective conflict resolution skills
• Ability to work a flexible schedule, including weekends and evenings
• Knowledge of computer operations including word processing, spreadsheets and registration/membership software, database and statistical software

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Recreation, Sports Management, Business Administration or closely related field
• Two years’ work experience in a customer service-oriented environment
• Two years' supervisory experience
• Knowledge of cash and credit handling procedures

DESIRABLE QUALIFICATIONS

• Parks and Recreation or facility management experiences such as managing an aquatics center, fitness center or community center
• Two years of experience directly supervising full-time employees
• Two years of experience using recreation management software, preferably including membership management, program registration, facility reservations, point-of-sale, and/or reporting functions.
• Experience with cost recovery expectations and/or performance metrics
• Current Certified Pool Operator (or ability to obtain within 6 months of hire)
• Previous municipal experience

SUPERVISION OF OTHERS

Direct supervision of 3-4 full-time staff, and indirect supervision of 20+ part-time employees, volunteers, program contractors and other consultants as needed.

Anticipated Hiring Range: $94,428 - $102,133 Annually

2026 Full Salary Range: $94,428 - $129,231 Annual

Full Time; Exempt; Non-Union; Benefits Eligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change