Community Health Advocate: Home Visits & Medicaid Support

Enlightened; Washington; On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

401(k) Retirement Plan

Paid holidays, vacation, and sickLeave

Professional training reimbursement

Job summary

Enlightened is hiring a Community Health Worker to support AmeriHealth Caritas DC clients through in-home visits, health education, and outreach. The role requires engaging members in homes, clinics, and community locations, with follow-up to support care plans.

The position emphasizes strong communication, organization, and compassion, with eligibility for bilingual premiums and commuter benefits. Compensation is hourly with paid benefits for full-time staff.

Qualifications

• High school diploma or GED equivalent.
• Two to five years of healthcare, social work, human services experience, or equivalent.
• Excellent listening, verbal, and written communication skills.
• Strong relationship-building and counseling skills.
• Strong organizational, scheduling, planning, time management, and follow-up skills.

Responsibilities

• Engage members by phone, text, in their homes, and in healthcare or community settings to provide education and assistance.
• Help members arrange transportation, fill prescriptions, schedule provider appointments, and understand next steps after hospital or ER discharge.
• Follow up with members to share information from their care manager and help them understand their care plan.
• Collect and document information about members’ home environments and social determinants that may affect their health.
• Conduct outreach regarding gaps in care, Medicaid eligibility expiration, upcoming programs, and available benefits.
• Use approved communication tools to follow up on outreach attempts.
• Present AmeriHealth Caritas DC benefits and explain how to access services.
• Educate members about Medicaid recertification and managed care plan enrollment.
• Help members understand the benefits of establishing a primary care medical home and a dental home.
• Collaborate with provider staff to connect members with a primary medical home and support ongoing care.
• Use company resources to resolve benefit administration issues, confirm eligibility and appointments, and schedule gap-in-care, HEDIS, and EPSDT appointments.
• Support health fairs, community events, targeted outreach, and care management programs.
• Maintain accurate and timely documentation of member encounters and activity logs.
• Participate in special projects and follow policies.

Skills

Excellent listening skills

Verbal communication

Written communication

Relationship-building

Organizational skills

Time management

Independent work

Education

High school diploma or GED

Associate’s degree in Business Administration

Tools

Microsoft Office Suite

Job description

Enlightened is hiring a Community Health Worker to support AmeriHealth Caritas DC clients through in-home visits, health education, and outreach. The role requires engaging members in homes, clinics, and community locations, with follow-up to support care plans.

The position emphasizes strong communication, organization, and compassion, with eligibility for bilingual premiums and commuter benefits. Compensation is hourly with paid benefits for full-time staff.