Community Growth & Events Lead (Hybrid - Austin)

Medium; Austin (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

Favor Gold subscription

H-E-B discounts

Job summary

Favor seeks a Community Growth Specialist to boost brand awareness and customer growth through local partnerships and events in Austin. You will engage with the community, educate potential customers on our on-demand delivery value, and partner with Sales & Marketing to execute localized strategies.

This hybrid role blends selling, meet & greets, and brand representation while supporting a fast-growing team and fostering strong community connections in Texas.

Qualifications

• Bachelor's degree or comparable formal training, certification and/or work experience.
• 1–3 years of experience in sales, business development, or a customer-facing role preferred.
• Ability to work a Monday–Friday schedule and remain on your feet for extended periods.
• Knowledge of market research, sales and negotiating principles.
• Time management and organizational skills with the ability to manage competing priorities and meet deadlines with Google Suite.
• Excellent written and verbal communication skills with a demonstrated ability to communicate via phone and email (both internally and externally) and experience creating and facilitating presentations. The ability to speak Spanish is a plus
• Ability to build lasting relationships

Responsibilities

• Meet and exceed quarterly and yearly predetermined goals and quotas, such as signed PTA partnerships, new customer activations, and promo code redemption rates
• Execute energetic community marketing activations, pop-up events, and targeted customer acquisition campaigns with local institutions, including schools, PTAs, and hospitals
• Help design and run creative, repeatable programs that successfully turn event attendees into first-time Favor users
• Maintain a standard Monday–Friday schedule, with the regular flexibility to work weekends to support community events.
• Act as the enthusiastic face of the brand, proactively approaching potential customers to explain Favor's features, benefits, and everyday value
• Distribute marketing collateral and promotional codes to drive first-time app downloads and orders
• Research, scout, and recommend upcoming local festivals, community events, and high-foot-traffic areas for future growth opportunities
• Manage on-the-ground event logistics, including the setup, breakdown, and inventory management of all event kit and marketing materials
• Collaborate directly with the Marketing and Operations teams to capture social media content during live events and share market feedback

Skills

Bachelor's degree

Sales experience

Customer-facing

Time management

Google Suite

Excellent communication

Relationship building

Spanish a plus

Education

Bachelor's degree or equivalent experience

Job description

Favor seeks a Community Growth Specialist to boost brand awareness and customer growth through local partnerships and events in Austin. You will engage with the community, educate potential customers on our on-demand delivery value, and partner with Sales & Marketing to execute localized strategies.

This hybrid role blends selling, meet & greets, and brand representation while supporting a fast-growing team and fostering strong community connections in Texas.