Community Greeter

Troon; Heber City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Team bonuses

Discounts at Troon properties

Free golf at Jack Nicklaus courses

Equestrian center access

Team recognition and events

Referral program

Job summary

Red Ledges Golf Club in Heber City, UT, seeks a friendly Community Greeter to welcome guests and members, deliver first-class service, and support daily operations in a luxury hospitality setting.

This role emphasizes teamwork, reliability, and a warm, professional presence within Troon’s community-management environment.

Qualifications

• Front-of-house or guest-facing experience preferred.
• Experience delivering high-quality customer service in luxury settings is a plus.
• Ability to communicate clearly and professionally with guests and staff.

Responsibilities

• Greet members, guests and visitors with a warm, professional demeanor.
• Provide courteous, efficient and genuine service to all guests.
• Control access to property and assist those without credentials.
• Interact with a variety of people including employees, members and vendors.
• Answer calls and respond to emails in a timely, friendly manner.
• Maintain concise and professional daily administrative documentation.
• Keep office and equipment organized and secure.
• Assist with events, projects and on-site operations as needed.

Skills

Customer service

Multi-tasking

Luxury hospitality

Calm under pressure

Tools

Microsoft Outlook

Microsoft Word

Job description

Red Ledges Golf Club, located in Heber City, UT, is pleased to announce an excellent career opportunity for a Community Greeter! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

We are a private, four-season luxury community, in a special setting near the foothills of Utah’s amazing Wasatch Mountain range. It’s minutes from Park City. It’s a quick drive to Salt Lake’s International airport connecting amazing golf, skiing, cinema and adventures to those who travel the planet. And mostly though, it’s home to a region where people love their surroundings and relish their time outdoors being active and alive.

Community Greeter – Job Description

This position reports directly to the Greeter Services Manager and works closely with the Community Association Manager as well as various Department Heads on a regular basis. Greeters are true go‑getters and champions of excellent customer service. Acting as the first point of contact for the Club and Community, this position is Red Ledges’ first impression to everyone.

Responsibilities include, but are not limited to:

• Warmly greet members, guests and other visitors arriving at Red Ledges with a smile and positive attitude
• Provide courteous, efficient and genuine service to everyone
• Ensure all authorized people are granted access to the property and kindly assist those that do not have the proper credentials
• Greet, assist and interact with a variety of people, including, employees, members, guests, contractors, and vendors
• Answer phone calls and respond to email in a friendly and timely manor
• Ensure that daily administrative documentation is kept concise and professional at all times
• Take pride and care in maintaining the office, all equipment used
• Lock and unlock facilities as needed
• Observe and report various items related to safety and security
• Assist with events, projects, parking, signage and other items as needed to help the Community, the Club, Sales and our members

Qualifications:

• We are looking for friendly, warm and caring people to provide genuine customer service to everyone at Red Ledges
• Efficient at multi-tasking
• Comfortable working alone while being a great team player
• Ability to remain calm under pressure
• Prefer experience in a forward-facing, customer service position
• Prefer candidate to have experience in luxury hospitality, or luxury environment
• Proficient in using a variety of computer programs, including Microsoft Outlook, Word, and willing to learn others
• Ability to write daily shift reports
• Flexible schedule, which includes working early morning, evening, holidays and weekends

The Perks

• Red Ledges and Troon Golf are proud to offer our team members an awesome place to work and provide some very cool bonuses:
• Employment opportunities within Red Ledges Club as well as Troon Golf which includes world-class properties in more than 30 countries and 35 American states – Troon is the world’s leading luxury golf development, marketing and club management company
• Complimentary and/or reduced pricing at other Troon properties
• Free golf at our Jack Nicklaus Signature 18-Hole Golf Course as well as the first ever, Jack Nicklaus Golf Park
• Free trail rides at our Equestrian Center
• Team member recognition, where you are rewarded for your hard work
• Employee bowling, team lunches, events and parties
• Referral program – get paid for bringing a friend to work with you

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.