Community Front Desk & Member Services Specialist

The Maryland-National Capital Park & Planning Commission; Bowie (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

The Maryland National Capital Park & Planning Commission is hiring for a Customer Service Representative in Prince George’s County Northern Recreation and Leisure Services Division. You will greet residents, answer questions, process registrations and memberships, and assist with facility operations while maintaining a welcoming environment.

Preferred candidates have a High School Diploma or GED and may have First Aid, CPR, and AED certifications.

Qualifications

• Excellent customer service skills.
• Strong communication and interpersonal abilities.
• Team player with attention to detail.

Responsibilities

• Greet residents and answer inquiries in person or by phone.
• Process program registrations, memberships, and facility reservations.
• Handle payments and basic recordkeeping.
• Assist with administrative tasks and daily facility operations.
• Maintain a safe, welcoming, customer-focused environment across the division.

Education

High School Diploma/GED

First Aid, CPR, AED certifications

Job description

The Maryland National Capital Park & Planning Commission is hiring for a Customer Service Representative in Prince George’s County Northern Recreation and Leisure Services Division. You will greet residents, answer questions, process registrations and memberships, and assist with facility operations while maintaining a welcoming environment.

Preferred candidates have a High School Diploma or GED and may have First Aid, CPR, and AED certifications.