Community Family Advocate & Programs Liaison

Jacob A Riis Neighborhood Settlement; New York (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Retirement plan with employer match

Student Loan Assistance

Health, Dental, Vision, Life Insurance

EAP Services

Job summary

The FEC Family Advocate will cultivate strong relationships with FEC staff, community partners, and stakeholders to support families served by the FEC. This position focuses on building a robust support network and ensuring access to essential services for diverse families in our community.

Success relies on empathetic communication, collaboration, and a commitment to empowering residents. The role supports the mission of Riis Settlement in strengthening Western Queens communities and fostering

Qualifications

• Associate’s Degree in social work, public policy, education, public administration, or related field; and/or equivalent experience.
• Bilingual preferred (English and Spanish, Mandarin, Greek, or Bengali).
• Lived and/or worked in Astoria or western Queens area preferred.
• Strong interpersonal skills to connect with and engage children, youth, and families.
• Experienced in data entry, generating reports, and making data-driven program decisions.
• Excellent organizational skills with experience in event planning or a similar capacity.
• Warm, outgoing, and enthusiastic, with the ability to positively impact diverse groups.
• Team oriented, skilled at engaging commitment and promoting cooperation.
• Experience in community organizing, political campaigns, and customer service.

Responsibilities

• Responsible for supporting the daily operations of the FEC, including co-developing and implementing programs, offering direct advocacy for members, making referrals, and establishing a warm and inviting community space.
• Greet new arrivals, proactively seek out volunteers, and make sure they feel like valued team members.
• Organize, assist, and work alongside a team of local parents to host monthly events.
• Coordinate communication and collaboration with community partners to enhance program offerings and resources.
• Assist in tracking and reporting on program outcomes and member satisfaction to ensure continuous improvement and effective service delivery.

Skills

Interpersonal skills

Event planning

Data entry

Team oriented

Customer service

Education

Associate’s Degree in social work, public policy, education, public administration, or related field

Job description

The FEC Family Advocate will cultivate strong relationships with FEC staff, community partners, and stakeholders to support families served by the FEC. This position focuses on building a robust support network and ensuring access to essential services for diverse families in our community.

Success relies on empathetic communication, collaboration, and a commitment to empowering residents. The role supports the mission of Riis Settlement in strengthening Western Queens communities and fostering