Community Experience Lead

Texas Apartment Association; Georgia; On-site; USD 55,159,000 - 59,237,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) with company match

Employee scholarship program

Job summary

The Michaels Organization is seeking an Assistant Community Manager to support daily operations, resident relations, and staff oversight at a multi-family property. The role emphasizes customer service, compliance, and teamwork to maintain high community standards.

You will assist in budgeting, reporting, and coordinating maintenance and marketing efforts, while ensuring residents receive timely, respectful service.

Qualifications

• High school diploma or equivalent; some college preferred.
• Valid driver’s license.
• ARM® (Accredited Residential Manager) within one year.
• Complete all MMS training as required.

Responsibilities

• Train and supervise office staff; ensure orderly workflow.
• Address resident issues and respond promptly to surveys and inquiries.
• Assist in preparing annual budget and periodic reports.
• Monitor timesheets in payroll system; assist with accounting tasks.
• Lead quarterly resident meetings and communicate updates.

Skills

Teamwork

Attention to detail

Communication

MS Office

Professional attitude

Training/compliance

Fast-paced environment

Time management

Customer service

Problem solving

Education

High School Diploma or equivalent

Valid Driver’s License

ARM® designation within 1 year

Required courses/training by MMS

Tools

Microsoft Office

Community management software

Job description

The Michaels Organization is seeking an Assistant Community Manager to support daily operations, resident relations, and staff oversight at a multi-family property. The role emphasizes customer service, compliance, and teamwork to maintain high community standards.

You will assist in budgeting, reporting, and coordinating maintenance and marketing efforts, while ensuring residents receive timely, respectful service.