Community Engagement Technician

City-of-Raleigh-N; Charlotte (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Raleigh invites applications for a permanent part-time Community Engagement Technician to support Volunteer Services. You will assist coordinators with volunteer management, recruit volunteers, and help develop partnerships across parks, greenways, and facilities.

Work involves outdoor activity, weekend hours, and some evenings. A valid NC driver's license is required within 60 days. High School diploma or GED plus 1 year of related experience is expected.

Qualifications

• High School diploma or GED required.
• 1 year of experience in recreation, childcare, sports or related field.
• Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.
• Valid North Carolina Class C Driver's license with a satisfactory driving record, or the ability to obtain within 60 days of hire.

Responsibilities

• Drive to and from volunteer projects across the City; a City Permit will be required to meet this requirement for the position
• Conduct on‑site volunteer training and supervise volunteers participating in volunteer opportunities
• Assist with the management of volunteer databases and paperwork
• Prepare online volunteer event postings in the online volunteer registration system (CERVIS)
• Assist with requests from individuals and groups to coordinate volunteer opportunities
• Promote and market the Volunteer Services Program with online marketing tools
• Assist with developing partnerships through community outreach efforts
• Contribute to special projects as assigned

Skills

Volunteer management

Outdoor work

Communication

Planning

Education

High School diploma or GED

Bachelor's degree in recreation, communications, marketing or related field

Tools

CERVIS

ArcGIS

Access

GovDelivery

Job description

Community Engagement Technician

The permanent part-time Community Engagement Technician position reports to the Community Engagement Analyst Sr. and will assist the Volunteer Services Coordinators with the management of volunteers, coordination of volunteer opportunities and the development of community partnerships. This position promotes volunteer opportunities and recruits volunteers to make an impact in City of Raleigh Parks, greenways, programs, facilities, and special events. This position will also work alongside volunteers to complete park maintenance projects as well as special events. The Community Relations Analyst has the unique opportunity to work in any of our 220 parks or 120 miles of greenway depending on volunteer projects.

About Us:

The Parks, Recreation and Cultural Resources Volunteer Services Program provides opportunities for individuals and groups to enhance City of Raleigh parks, greenways, programs, special events, and facilities. Our Vision is to bring people to parks and parks to people. With volunteers, Raleigh Parks, Recreation and Cultural Resources will expand its resources, develop diverse community partnerships, and provide a great place for Raleigh Citizens to live and play. Together we connect and enrich our community through exceptional experiences.

Please note:

This position does frequently work outside and may be exposed to cold, heat, rain, inclement weather, etc.

Work Hours:

This is a permanent part-time position expected to work 25 hours a week. The specific weekday schedule is to be determined but will have frequent Saturday morning work and occasional evening hours.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job‑related tasks other than those specifically presented in this description.

Responsibilities:

• Drive to and from volunteer projects across the City; a City Permit will be required to meet this requirement for the position
• Conduct on‑site volunteer training and supervise volunteers participating in volunteer opportunities
• Assist with the management of volunteer databases and paperwork
• Prepare online volunteer event postings in the online volunteer registration system (CERVIS)
• Assist with requests from individuals and groups to coordinate volunteer opportunities
• Promote and market the Volunteer Services Program with online marketing tools
• Assist with developing partnerships through community outreach efforts
• Contribute to special projects as assigned

Education and Experience:

High School diploma or G.E.D. equivalency; 1 year of experience in recreation, childcare, sports or related field

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

• Valid North Carolina Class C Driver's license with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

• Bachelor's degree or degree seeking in recreation, communications, marketing or a related environmental field
• 1 year of experience in marketing, community relations, parks and recreation or a related field
• 1 year of professional or volunteer experience working with volunteers
• Experience with CERVIS, ArcGIS, Access and GovDelivery

Knowledge, Skills and Abilities:

• Experience managing and supervising volunteers
• Comfortable working outdoors in various weather conditions
• Excellent verbal and written communication skills
• Strong planning, organizational, and time-management skills
• Proven success in multi-tasking and managing multiple projects simultaneously
• Experience with database management and reporting
• Demonstrated capability in maintaining positive working relationships with diverse individuals and groups
• Strong communication, leadership, and time-management skills
• Highly enthusiastic, energetic, motivated, creative, and dependable
• Proficient in Microsoft Outlook Suite, including Outlook, Excel, Word, SharePoint, OneDrive, and Forms

ADA and Other Requirements:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:

Employees may occasionally work in an office or similar indoor environment, in an outdoor or street (near moving traffic) environment, and in a vehicle.

Work Exposures:

Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.