Community Engagement Specialist (Maricopa County, Arizona)

SCAN Group; Maricopa (AZ); Hybrid; USD 66,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated professional to support sales opportunities and member enrollment for their Institutional Special Needs Plan. This role involves field support, proactive communication, and ensuring compliance with regulatory guidelines. Ideal candidates will have a passion for community engagement and a strong background in sales, particularly in the healthcare sector. Join a mission-driven organization that values innovation and teamwork, offering a competitive salary and a robust benefits package, including generous PTO and a 401(k) plan with employer match.

Benefits

Annual Bonus Program

Generous Paid Time Off

401(k) Retirement Saving Plan

Tuition Reimbursement

Robust Wellness Program

Employee Recognition Program

Floating Holiday

Birthday Holiday

Commission Eligible

Qualifications

• 3+ years of sales experience in Long Term Communities.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate CMS-compliant events with sales representatives.
• Engage with communities to resolve inquiries and foster relationships.

Skills

Sales Experience

Communication Skills

Knowledge of Medicare/Medicaid

Event Coordination

Data Analysis

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Description

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Responsible for a range of basic office support and developing sales opportunities and achieving member enrollment goals for SCAN's Institutional Special Needs Plan with the integrated care delivery. This individual will help maintain and analyze the integrity of all data collected from the integrated sales representatives. Passion for community engagement, team success, and professional growth. This role is designed for someone eager to be a key contributor in a fast-paced, impactful team.

You Will

Primary Responsibilities (70% Field-Based) Field Support: Partner with sales representatives in the field to organize and execute CMS-compliant events. Take charge of event coordination, including setup and the distribution of marketing materials like flyers, ensuring maximum community engagement and visibility.

Proactive Communication: Engage with communities, family members, and current members to resolve inquiries and foster strong relationships that drive retention and satisfaction.

Application and Enrollment Support: Assist in the accurate and timely submission of enrollment applications, addressing administrative challenges with efficiency and attention to detail. Assist in originating new leads and community engagement follow ups.

Plan Transfers and Conversions: Facilitate smooth member conversions and plan transfers, ensuring compliance with all regulatory guidelines.

Marketing Campaigns: Collaborate on sales and marketing campaigns, helping to execute strategies that align with organizational objectives and drive growth.

Compliance and Professional Licensing

Licensure Maintenance: Maintain an active Health Producer License, staying up to date with all state and federal regulations, including CMS and MIPPA guidelines.

Regulatory Adherence: Act as a compliance champion by adhering to all policies and procedures and serving as a resource for CMS marketing and sales requirements.

Professional Growth and Team Contribution Team Collaboration: Play an integral role in meeting team production goals, contributing to growth objectives, and lending support to related initiatives.

Vision Alignment: Commit to the organization's vision and goals, helping to create a collaborative, innovative, and results-driven team environment.

Your Qualifications

• Bachelor's Degree or equivalent experience


• 3+ years of sales experience preferably in Long Term Communities


• Knowledge of Medicare/Medicaid and/or nursing community dynamics.


• Health Insurance Producer License


• Strong written and verbal communication skills with abilities to deliver presentations in an impactful manner.


• Proficiency in computer skills and Microsoft Office Suite products.


• Comfortable working in a Skilled Nursing Home and Long Term Care environment


• Assertive self-starter who is able to influence others and make connections quickly.


• Proven ability to work independently and productively in a remote office setting.

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available

What's in it for you?

• Base Pay: $66,000 to $75,000 annually


• This role is also commission eligible


• An annual employee bonus program


• Robust Wellness Program


• Generous paid-time-off (PTO)


• 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday


• Excellent 401(k) Retirement Saving Plan with employer match


• Robust employee recognition program


• Tuition reimbursement


• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.